We had a comically bad experience this morning when the barista poured cold milk in our single espresso. When we took it back, he got oddly defensive and said "Well, you ordered wrong." When asked why he was being rude, he slammed the milk carton on the counter and "I don't care!". "Don't tell us, email the manager," said the other barista. What petulant little men. Our latte was also not very good. Bitter and lukewarm, not unlike the barista. And the croissant was from yesterday. Stale and dry.
Great location though, and the lady who took our order seemed nice. So to sum up Jones Coffee Roasters in South Pas: pretty awful coffee combined with god-awful service will leave a bad taste in your mouth. There are other, better independents...
Read moreI dont usually go, but today I went into Jones coffee shop for a latte and pastery. The young man cashier was very pleasant and helpful; he answered my questions about the coffee and pastries. My displeasure was with the young woman who made the coffee. She did not have good customer service. Since I'm new to the shop, I didn't know that we need to cover our own coffee and take all the other needed pieces. I waited patiently for her to break from her conversation with another customer to inform me about my coffee was ready for me to take, I was very clearly waiting besides the man with whom she was conversing. After waiting awkwardly for a while I asked if that was my coffee and finished...
Read moreJones Coffee Roasters (est 1993) is a family run coffee company in South Pasadena. This coffee shop is a two story building with brick exposed interior/exterior walls. Their atmosphere has a cool vibe, staff were competent and professional and drinks are reasonably priced. They have a compendious selection of coffee from blends to seasonal to decafs. Similarly, they have teas, mugs, and merch for sale. They have plenty of indoor and outdoor seats.
I have known this cafe for years but never really had the chance until now. I ordered a Cafe Au Lait (M) x whole milk. It was brewed great! Overall, I enjoyed my coffee and service. I’d definitely come back. I highly...
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