Powder Keg Coating & Blasting — Local services in South Salt Lake

AVOID POWDER KEG AT ALL COSTS!!!!

I dropped off 2 very small and basic automotive parts to have them powdercoated. I was told that the job would be easy and would take 1 week. After 2 weeks of silence, I became concerned and called to inquire when the parts would be ready. They told me the parts would be ready the next morning. This went on for over a 1 week. Every time I called, they told me how busy they were and the parts would be ready tomorrow. They always promised to call the next day and NEVER did! Finally, after 3 weeks of being jerked around, they called to tell me that the items had been powdercoated, but needed to be redone because "they didn't turn out". When I finally went in to pick my parts up, the powdercoat was bubbled, dripping and uneven in many places. I was told that I could pay full price and take the wheels in poor condition, or wait another 3 weeks to have the blemishes corrected. One of the owners told me it was my fault the parts came out so poorly was because I kept harassing them to rush the job. I NEVER HARASSED OR PRESSURED ANYONE. I only called when they told me to. I just wanted to know when they would be done so that I could make arrangements to pick the parts up. I was so disgusted with the lack of customer service and poor workmanship that I ended up taking my parts to another powdercoater to be redone. In total, they had the wheels for 6 WEEKS and still couldn’t get the job done right!

I usually don't post reviews like this, but I had such a horrible experience that I felt compelled to let other potential customers know. I have never been treated so disrespectfully as a customer. I could have done a better looking job with a rattle-can of spray paint (I’m not...

Had wrought-iron railings coated by this company, and the coating didn't survive installation. By the time the railings were up, the coating had come off in more than a dozen places. In fairness, I didn't have the railings sandblasted before they were coated. Maybe that would have helped the paint hold better, but I wasn't told this was necessary, so I didn't insist on it. I wasn't too upset about the defects; I just assumed that PowderKeg could make me some touch-up paint and I would take care of it myself. Imagine my disappointment when the manager told me that they could not match the color they had just applied, and they weren't willing to try. The manager gave me a $50 discount, but now I'm left trying to figure out how to cover all these defects in a way that matches the original coating. I'm very disappointed. These guys might be fine for weatherproofing a boat trailer, but I wouldn't use them for anything that needs...

Made an appointment to take my rims in to be powder coated. Arrived at the place on time. no one even acknowledged my presence. Finally found someone who spoke broken English and was directed to another building. Went over to the other building and same thing. No one wanted to talk with me. There were two men standing there shooting the breeze that couldn't be bothered to take my money. No idea what kind of work they do since I couldn't find anyone that spoke English and wanted to help me....