Riverview Florist — Local services in Southgate

Not my first time coming to this florist but will be my last. I ordered my daughters prom flowers 7 weeks ago. We spent a decent amount of time and paid top dollar to ensure she got exactly what she wanted. At no time was she told that there could be an issue and things may have to be substituted. A day before the event they called and said they just realized what she ordered didn’t come in. The lady that assisted her trying to find a substitute was very nice and helpful however when she asked for a discount because after all we weren’t getting what we paid for she was told “this happens” all the time and everyone is just ok with it. The owner called my daughter and spoke to her (a minor) in the most rude and unprofessional manner you can imagine. I’m sure she assumed that since the order was paid for and due to limited time my daughter would take her bullying her into keeping the order. Of course when I went to get the refund the owner “wasn’t there”. She must only talk down to minors and not want to engage with...

We had such a wonderful experience with Riverview Florist this weekend! Not only did they do a beautiful job on several boutonnières we ordered, my son went to their shop last minute to ask if they could make a Homecoming bouquet for his date. They were so helpful and friendly and were able to make one while he waited. It turned out absolutely stunning, more beautiful than what we even had in mind. Friendly and accommodating staff along with beautiful work at a fair price…..highly recommend, this is the only florist we will use...

I stopped by Riverview Florist as an impromptu gift idea for my moms birthday. This beautiful flower arrangement was handpicked and graciously put together as I conversed with the florist. I absolutely enjoyed our conversation and watching her work diligently to perfect my moms beautiful bouquet of pretties. She was so pleasant and welcoming. I'm only sorry that I didn't get her name. My mom loves her flowers and can't stop talking about how beautiful they are. I will return for future purchases and do recommend...