Chair King Backyard Store — Local services in Southlake

A Five-Star Experience at ChairKing Backyard Store in Southlake, Texas

My recent visit to ChairKing Backyard Store in Southlake, Texas, was nothing short of exceptional. From the moment I stepped in, it was evident that this establishment prides itself on quality products and outstanding customer service.

Salesman Jack truly elevated my shopping experience. His extensive knowledge and friendly demeanor made me feel welcome and valued as a customer. He took the time to understand my needs and preferences, guiding me through their impressive selection of outdoor furniture.

Ultimately, I decided on a hanging loveseat egg chair, and I couldn't be happier with my purchase. Not only is it stylish and comfortable, but it also adds a touch of elegance to my outdoor space.

The overall atmosphere of the store was inviting and well-organized, making it easy to browse through their vast inventory. Additionally, the staff members were attentive and helpful, ensuring that every customer receives personalized assistance.

I highly recommend ChairKing Backyard Store to anyone in search of top-notch outdoor furniture and exceptional service. Thanks to Salesman Jack and the entire team, my shopping experience exceeded all expectations. I will definitely be returning for all my future outdoor...

The store manager was a nice guy. We purchased two chairs and a small table on 5-24 that would be shipped from the manufacturer. On 5-29, we decided to buy two more chairs directly from the manufacturer online. On 6-9, we received the two chairs we purchased ourselves online, but no word on those we purchased from the store though we were told they would ship by 6-2. We now have tracking info that tells us our store purchase will arrive on 6-14 (5 days after we received the set we bought straight from the manufacturer online ourselves (on 5-29). Bottom line, if the store carries no inventory and it’s the same price with quicker delivery to purchase online, and purchasing yourself doesn’t require you to call the store and repeat your story on multiple occasions just to get a tracking number for delivery on the items they sold you, there isn’t much value in going to the store.

I received two email requests for a review of my experience on the day I made my purchase 19 days ago. I still don’t have my items - so I’m disappointed in...

Purchase process is easy, but they’re no where to be found after sale. Never respond to emails or calls about repair issues. This makes even the extended warranty you can buy absolutely worthless. And let’s be honest, who wants to call every other year to fix their furniture?

We purchased their “top tier” products and they haven’t stood the test of time (only in 3rd season) and they just never respond for service requests.

The umbrella is the worst. Constantly broken. 2nd umbrella and they never assemble it correctly. Starts falling apart within a week of assembly.

Bottom line, do yourself a favor and...