Onore Clothing — Local services in Sparta Township

I rarely write a negative review on a social media platform like this, but I feel compelled to share my disappointing experience with Onore in Sparta. My fiancé ordered a custom suit from this shop with specific details including a black and red rose/skull lining, to match our wedding theme for our destination wedding in Tulum. However, our excitement turned to frustration when the suit arrived almost two weeks late and it had a completely different, mismatched purple bandana lining, which was not what we had ordered. Despite the owner's “promise” to rectify the mistake, when we returned to pick up the suit again, the lining had not been changed as he promised. Good thing we asked to look at the lining before bringing it home as he attempted to just hand it to me and not even acknowledge that he didn’t change it. When I once again addressed it, we were met with excuses and a complete lack of accountability. The owner then said he could put in the skull lining after our wedding, which was unacceptable given the suit's intended purpose. He could not understand why I was so upset. What disappointed us the most was the owner's dismissive attitude. It's disheartening to encounter such a lack of care and empathy, especially when dealing with something as important as a custom wedding suit for a once in a lifetime event. The owner then (once again) said the lining would be in before we left for Mexico, even promising to “priority mail” it. I asked multiple times for proof of a tracking number, which of course I never received. After multiple unfulfilled promises to correct the mistake, the owner eventually replaced it with a basic black lining, even though we paid for the Italian skull lining up front, he still refused any refund. He failed to deliver on the original customization we had paid for in advance. Despite the significant impact this had on our wedding plans, the owner showed a complete lack of concern, and refused to offer any form of reimbursement or refund - this was a decently expensive suit so you would think the owner would be willing to reimburse something as it was not what we ordered. Instead, he said “no one sees the lining,” I said that does not matter it was of importance to our wedding theme, if we didn’t care about the lining, we wouldn’t have ordered a custom suit. I asked for a partial refund which he denied even though this isn’t the suit we ordered. We paid for the suit in full up front when we ordered it as they are a local business so we trusted them. I feel compelled to share this experience to caution others who may be considering Onore for a custom suit, especially for an important event. And if you do use them, DO NOT pay for the whole thing up front prior to seeing the finished product. The owner's disregard for customer satisfaction and unjustified threats on suing me for slander (which he cannot do as this is a 100% accurate description of what happened) if I posted my experience have only added to the disappointment of this entire ordeal. Honestly, I would have never posted something like this on a social media platform if the owner was just a little reasonable in his attempt to make right on his major error, instead he refused absolutely any discount or refund. Basically told us too bad and wished us the best with our wedding. I love supporting small businesses in Sparta but this one I’ll...

Stepping into Onore Clothing in Sparta, NJ, is like discovering a secret passageway to a European fashion boulevard. This gem of a boutique brings a slice of Milanese flair to New Jersey, offering an exquisite selection that would make even the most discerning fashionistas swoon.

From the moment you glide through the doors, you're enveloped in an ambiance of sartorial elegance. The store layout is thoughtfully designed, allowing each piece of clothing to converse with you personally. The selection? Incredible. It's clear that Onore isn't just a store; it's a curator of style, presenting a collection that's as unique as it is stylish.

But it's the service that elevates Onore Clothing into a league of its own. The staff's expertise and attention to detail are reminiscent of a bygone era where the customer truly was king. During my visit, I fell for several shirts – each one a testament to the store's commitment to quality. But, alas, two shirts weren't a perfect fit. Not a problem at Onore. Their in-house alteration service is the fairy godmother of tailoring – swift, efficient, and, to my astonishment, complimentary.

I decided to take a leisurely dinner in Sparta's charming downtown while the alterations were underway. Returning to the store, my shirts awaited me, now impeccable in fit. The quick turnaround time was nothing short of miraculous.

Onore Clothing is more than a store; it's an experience. It's a place where style is personal, service is paramount, and every item feels handpicked just for you. For those in search of something beyond the homogenized offerings of typical retail, Onore is a breath of fresh, fashionable air.

In the sartorial landscape of Sparta, NJ, Onore Clothing is not just a store. It's a destination. A five-star fashion journey. Highly recommended for anyone seeking that special something you won't find...

Extremely disappointing experience and poor workmanship

I brought in a pair of Celine wide leg jeans and gave explicit written instructions that the original hem must not be cut. The tailor personally confirmed in writing that he understood yet the hem was cut off completely, permanently shortening and damaging a high value designer item.

What’s most frustrating is that I gave them three chances to fix their mistake, and each time, the result got worse. These jeans are now unusable with heels and have lost their original designer proportions.

I would not recommend this tailor for luxury or designer pieces. Communication may seem reassuring at first, but the quality control and attention to detail simply aren’t there. A high-end item deserves precision, respect, and accountability, none of which I experienced here.

To make matters worse, when I raised my concern, they offered no compensation for the damage and simply said, “That’s ok, then we’re not the right match.” These jeans...