NAPA Auto Parts - Spencer Automotive Supply — Local services in Spencer

This incident happened about 8 months ago. If you want a warranty on your battery make sure you keep your receipt. Napa does not store any information about your purchases online or in store. So any warranty is nulled without a receipt. My battery wasn't warranties because I didn't have receipt. My pads and rotors which have a lifetime warranty are not covered at another store because I don't have a receipt. Their competitors keep track of purchases this needs to change.

Corporate is likely to say call our 800 number as a response to this and I've called it went nowhere. Same response as I expected. We don't keep any purchase information even though our competitors do. So incredibly frustrating. Even an online order is purged which is...

I gave this place 5 stars but have changed it to1 star and wish I could make it zero stars ! Battery went dead and took it there last week to test it, so I would know if it was battery or alternator! The idiot who tested it said it says nothing! I said so is the battery bad and he said yes ! Guess what? It is the alternator! Not the damn battery! I just told them I spend more money there , then anywhere! They lost a damn...

Always enjoy goin in there an talking with them guys,thay are very knowledgeable an have the best replacement parts on the market,an I get all my oxygen and acetylene there which makes it fast an easy to exchange bottles,thay are kinda a one stop shop when it comes to auto related supply,an thay will deliver parts if need be,good group of...