I’m just sad because I wasted my money. I work hard for my money and this is the reason why I always give dentists/orthodontists an in depth explanation of my situation so that I can get the information needed to decide if I wanted a consultation. Well my concern was that they would not be qualified to pull impacted canine teeth. So I asked them over the phone and they said they can but it depends on the situation. So. I send them scans of my teeth through email so that they could tell me if they could work on it or not. They ignored it although they said themselves to send concerns to that email. So I get to the office and they do one scan and tell me they can’t pull the canines, so I had to pay 45 for the consultation. I honestly feel like they intentionally ignored my emails that I sent days prior to the consultation, just so they could get my money. I paid it without complaining but I’m just upset because they’re obviously money hungry just like other dental practices. And you know how hard it’s going to be to pay money at EVERY consultation just to be denied bc u have a complex case even though u already told them over the phone. I needed multiple teeth pulled but if they couldn’t pull my canines, I just had to leave because I only want the surgery done once with one healing process. Sucks when you have to save up to support your needs just to get your time wasted. So please if you have more complex needs, save your time. Although I agreed to the statement that they can’t to all surgeries, it’s simply the fact that they ignored my email with the SAME scan from my orthodontist and they could have denied me through email instead of allowing me to come in and pay.
Update: a virtual consultation is NOT the same as taking a minute to look at x rays that were already taken to tell me no, they cant do the surgery because my tooth is impacted. I literally TOLD them my concern and they said they do surgery on impacted teeth so why sit there and let me go in, knowing i had an x ray in the email waiting for review? Anyways. This office is money hungry like i said and they’re honestly lucky i even paid. Next time something gets pulled like this, imma let them take it to the credit bureaus. I couldn’t care less. They playing with people money. Any office that does not accept x rays from another place is MONEY HUNGRY. Anyways yall i recommend ASPEN DENTAL IN BROOKSVILLE to do surgery for impacted teeth. Their oral surgeon is GREAT and they offer sedation. I had no complications. 10/10. They accepted my x rays from my orthodontist too. This is why i always look at BAD reviews instead of the good ones because those so called good experiences do not be...
Read moreFirst off, I am almost 70 and I HATE going to the dentist (childhood of old, fat, smelly male dentists who didn't believe in Novocaine) and the idea of having a molar extracted did not excite me in the least. My dentist was a petite young lady and the extraction went as smoothly as I could have imagined or hoped for. If I had written this review within 24-36 hours I would have left a 5 star review. A week later, I am dropping my review to 4 stars for the following reason: Communication. Just pull it has a Henry Ford approach to the extraction business. Get them in, get them out. Period. The staff goes over what to expect, both during and after the procedure, but in a very rudimentory fashion. They show you a sheet of paper of what to do in the following 24-48 hours, all is available on their website. However, there is much more information concerning what you may be facing that is available to you in detail if you just look for it. Much of the information that I gleamed off the internet filled in the blanks with the questions I had following my procedure. For instance, the pain med was helpful the first night, definately. But I found for the next 2 nights, at least for me, I needed another tablet each night before bed to combat the headaches I was having as the day wore down (a common event not mentioned by JPI but oftentimes happens). Four days after my procudure, while running my tongue over the extraction site, I felt a sharp piece of bone/tooth. Not knowing what it was, I called and was informed that it was probably a bone spur, not an uncommon thing but wasn't told of this until I found it myself, so I went back in to have it looked at. Nothing to worry about, but $45 later I couldn't help feeling that even if these kinds of things weren't immediately covered when I left their office, it would have been nice had it been on their website and not left up to me to find it on my own. Don't get me wrong, I thought JPI did a wonderful job and I wish my dentist all the luck in the world as she gains experience and hopefully gets a practice on her own, I would highly recommend her if she does. I just think that in this day and age where information is so readily available, their own website should cover every question, every possibility in one place rather than have the patient have to go out and search for answers on their...
Read moreI had my extractions (4 total) done in 2020. I'm in need for 2 more at this time and realized in the haze of my recovery time, I'd forgotten to leave a review.
Let me start by saying I was in severe pain. Like went to the ER in desperation and the Hydro they gave me barely touched the pain. I was put on an antibiotic because much of the pain was infection. Once that was cleared up, I was able to book an appointment. I had no insurance and the out of pocket costs elsewhere had me sure there was no hope. Just pull it made the process affordable.
More context, I've had dental related trauma and I'm severely phobic of dentists to the point that I'd avoided them for 16 years previous to the visit. Upon explaining this and being in a panic during the examination, the owner was very patient with me and gentle with the exam. He discovered one of the problem areas was a partially impacted tooth and suggested having all of the pulls done in another office while sedated. This, of course, was a G-d send as I was already highly apprehensive about being awake during the pulls.
They were able to see me quickly and the office staff was very sweet and helpful in calming me. The only issue I had was the initial sedation was painful and difficult... But this was partly due to my nerves making me tense and partly due to not being hydrated upon arrival. Despite what must have been frustrating difficulty, my dentist was still cracking jokes and trying to keep me distracted until he was able to get my vein.
I felt nothing, was out cold, and when I woke up it felt like 5 minutes had passed. The heal time went smoothly and until about a month ago, I've lived pain free for the first time in ages. I can't say enough good about the experience. I'm seeing some negative reviews on here and not entirely sure if the difference is sedation verses local anaesthetic? Like I'm sure if I'd been awake I'd have been terrified... Because I always was scared... But as far as the dentist himself and his staff, they were wonderful. The establishment was clean and I felt well cared for. My only negatives were self inflicted negatives due to my phobia. After visiting other dentists in the past year, this place has still been my most positive experience. I'm very grateful this place exists and grateful for the 3 years of pain free life they've...
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