Pinch A Penny Pool Patio Spa — Local services in Spring Hill

I have been using this location for my favorite store for the last three years. For the most part, the experience is always pleasant. There are a lot of younger people working there, but the majority of them are very polite and respectful. I have noticed in the past, there is a Person that is a little bit older and I think may be the manager. This person does not have the best of attitudes and acts like it kills them to work on the floor. For the most part I just ignore the attitude because like I said, the people that work with me are very pleasant And good at their job. Today there were three employees working and there were four customers in the shop. Instead of coming out from the back, this person was complaining about only having three people to work and things weren’t gonna get done and blah blah blah blah blah. The young gentleman that was testing my water responded to her by saying that everything would get done. Everything was OK. I was impressed by his demeanor and the way he handled her outburst. If this person is the manager, it’s quite the shame because the leadership is not there. The lack of wanting to be part of the team and leave the team is not there. The professionalism of not talking loud enough that the whole store can hear what you’re complaining about is not there. The young man that I was working with was very professional and he had a great attitude. He was busy and was asked to stop testing water to load up trucks to check people out to load up more trucks and he never complained one bit....

Pinch A Penny – Pool Professionals Who Truly Care

In a time where genuine customer service can feel like a thing of the past, Pinch A Penny stands out as a refreshing exception. These folks are the real deal when it comes to pool care—professional, knowledgeable, and above all, friendly.

From the moment you walk through the door, you’re greeted by a team that actually wants to help. They don’t just sell pool supplies—they offer expert advice, practical solutions, and take the time to make sure you’re getting exactly what you need. Whether you’re a new pool owner or a seasoned pro, they meet you at your level and never talk down to you.

What really sets this place apart is their commitment to old-fashioned service. The kind where employees go out of their way to help—not because they have to, but because they genuinely care. Need help understanding a product? They’ll walk you through it. Got your hands full? They’ll carry your purchase out to your car with a smile. It’s the little things like this that make a huge difference.

You can tell this is a team that takes pride in their work. They’re not just clocking in and out—they’re invested in their customers and the community they serve. It’s that rare combination of expertise and hospitality that keeps me coming back.

If you want your pool taken care of by people who really know what they’re doing—and who treat you like more than just a transaction—Pinch A Penny is the place to go. Five stars...

I would avoid this store at all cost. All they care about is padding their wallets by selling stuff that is not necessary. I went in and got a pool test a couple weeks ago. They advised I did not have a chlorine reading and recommended chlorine, a bag of yellow out and stabilizer. I purchased these items and followed the directions from the manager/owner, Linda. A week later my pool is still cloudy. She sent their on staff pool guy to my house and he took pictures of my equipment and sent them to Linda. When I called her to discuss the findings, she instantly told me that my equipment was for an above ground pool. I found that hard to believe so I went home and researched my pool pump by the model number on the manufacturer label. The pump is specifically classified as an inground pool pump by the manufacturer and pumps the adequate GPM for my pool size. I then emailed Hayward, manufacturer of my sand filter and told them I had a sand filter that holds 150 lbs of sand. They advised me that sand filter will filter an inground pool of up to 16,000 gallons with an 8 hour turn. My pool has 14,500 - 15,000 gallons in it so that means that filter is adequate. In a nut shell, she was more interested in selling me a pump for $350 and a new sand filter for $300. Well, I am not buying those items and I am never shopping at that store again, and it is only 5 minutes from my house. I will drive further away to...