Over all our experience was good. The ladies upfront was exceptionally sweet and acknowledged I had 7 children during our visit. They were so pleasant to deal with coming into the park. However, after getting in the park not so. All 7 children and myself walked the hike to get the tubes for the lazy river. Had no idea that we needed to pay for arm bands to participate. So we walked up to the attendant he politely helped us get the tubes and possibly got distracted by the large group getting the tubes that he didn’t realize we didn’t have bands. So we walked back to our spot for the last run of the lazy river for the day and some lady by the name of Judy older woman walked up and started to grab our tunes we had stacked while taking pics. Judy asked if the tubes were ours and we said yes ma’am we just got them and doing a last run for the lazy river as she is taking the tubes from the children. I had asked what she was doing taking the tubes from the children and she said you don’t have arm bands and this is the rules. I said ok I understand however you did not give me an opportunity to pay for them or give me the info to go and pay. That how can she be so ugly and jus walk up and w out communication for 1st time guest and giving them the info to say ok let’s pay or let’s not. I said I can’t believe your acting in such a manner that you have 7 children watching you and this is the example you give for our young people? I told take the tubes and we won’t be back. As she was trying to manage all 5 tubes she realized it was too much for her alone to take back and she w frustration said just take them and get them back to the lazy river and drop them there. If the children had already had this experience w the lazy river I would have left them for her to take and return. Bottom line to this was when your in the company of impressionable children that you be mindful of your actions and show our children that you can handle any situation w/ communication, that it doesn’t take to be ugly or take action w/ out discussing the situation 1st. I wasn’t given an opportunity to pay for them. Immediately the aggression was there and it showed and my children of 7 witnessed it. The other parents around couldn’t believe Judy’s initial contact how abrupt she was especially in the eyes of our children. I do suggest a sign much bigger and noticeable to be close by the lazy river bcuz my children and I never walked by the lockers or consession stand to see a 2x2 sign advertising arm bands. We had no idea. Over all the children had a lot of fun and I was impressed how clean it was. We will be back just hope that we have a better experience next visit. Have a Mermaid kinda day! Brown...
Read moreWe wanted to see the mermaid show, but since entering the park is the only way you can get admission to the show, we decided to make a day of it.
My kids loved the mermaid show and all of the mermaid photo ops. And it was super affordable for us all to get in. But that's about the extent of the positives.
The day we went was blazing hot and they don't provide any shade at all. We had to rent a tent that would give us a small place to eat lunch, but the lack of air flow in the tents made that miserable too. Would it kill them to install some shade sails?
The swimming area is TINY. Like so tiny that all I could think about was the ratio of pee:water. You're herded down ramps like cattle and your feet are burning the entire time. Once in the water you're just awkwardly standing there shoulder to shoulder with 900 other people wondering why you came here. The lines for the slides were so long that my kids only had the patience to wait once before they decided it wasn't worth it. The attendants didn't seem to understand how to make the lines move efficiently so there would be long lulls between people going.
They told us we normally needed to be in line for the mermaid show an hour before but because this day was so busy, we should be there an hour and a half before it started to guarantee seating. You aren't allowed to save places, so this would have meant forcing my small children to stand in the scorching hot sun at noon with no breeze for 90 mins. Are they insane? Only a small portion of the line has any sort of shade because the other half of the shaded waiting area is dilapidated. INSTALL SOME SHADE SAILS. We opted to wait for the latest show so we could guarantee a spot in the shade for our wait.
Our whole party left thinking "Cool, we did it. Now we don't ever need to come...
Read moreI Haven’t been here since I was a kid, I took my kids today to show them the park & mermaids. I was surprised the price was still $13 for adults and $8 for kids. But after entering I realized why, NOTHING has changed with time, it is VERY VERY outdated. My kids said it looked like a place you see in an old movie made in the 60s🙄🤣 one of the snack options in buccaneer bay was named “snack shack” ..”shack” is a really fitting name by the look of the building. The kiddie area was closed meaning everyone was forced to be in the spring, and there were only 2 slides with the same line that overflowed down to the side walk. Not enough to do and to many people. There were also LOTS of pop up tents like you see at the beach, it reminded me of a festival, lots of ppl camped out with wagons jammed in a little area with tons of stuff. It was a very messy scenery we had nowhere to sit to eat our packed lunch out of our normal sized back pack cooler.
We made it to the first mermaid showing. I remember it being a little mermaid skit when I was younger. I’m not sure if each show time is a different show but my kids were very bored with the one we saw today. They talked about the parks history, added a couple puns, and Danced a little. I guess you get what you pay for but definitely won’t make the drive to do it again but it was something different and an adventure for the kids and I so I gave it 2 stars.
Park also hit...
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