Marshalls — Local services in Spring Township

Wore a pair shoes for ten minutes, when I bought the shoes I didn’t notice that they were too narrow and were strangling my feet. I bought the shoes for a return with my proof of purchase. Store managed Christine refused to returned the $39.99 that I had pairs for the shoes. All I wanted was an to pick another pair of similar shoes, but she was arrogant and not friendly at all. I stated that I was a loyal customer of Marshall, and she replied “we have many faithful customer at this store” I became furious and walked out the atore w/a receipt or the shoes....

My wife and I are frequent customers at the Marshall's in Sinking Spring. In the past the store was amazing and we always made numerous purchases everytime we shopped. Something has changed at this store and not for the good. It's especially noticeable in the shoe section. The quality and quantity of good product has declined. Very disappointing for my wife and I. My wife would always find several pairs of shoes, boots or sneakers. Now we can't find anything there, it's like shopping at Pay Less. C'mon Marshall's, you gotta step up your...

What is up with this Marshalls? Although I want to like this store; I have a hard time doing so. The customer service is appalling. When entering there is no one to greet you at the door, the associates on the sales floor pay no mind, and fitting room attendants are extremely rude! Then going up to the registers, the cashiers always seem too busy talking on their phone or listening to music to acknowledge the shopper. Hit or miss selection, and horrible customer service. I’ll stick with...