Modern Contempo Furniture – Springfield — Local services in Springfield

When perusing the local listings for furniture on Facebook marketplace, I was at first happily surprised to see the exact make, model, and even manufacturer of the bed and associated pieces in my Master Bedroom! Not some knockoff POS! Huzzah!!!

And then I saw the price tag these scheisters have popped on it, calling it a "deal".... pfffffff. I actually dropped my phone, I was that stunned.

$400 markup over what you'll pay direct from the manufacturer, INCLUDING shipping AND white glove service.

And it's not as though so much time has passed since I bought them, either. I purchased my set in the last 90 days, but (sadly) also long after the Christmas and after-Christmas sales were over.

So I reached out via message through Facebook marketplace to voice this, and my combined concern and displeasure at this considerable markup. Charging $1200 when the cost is just over $800... that's stretching the American Dream into Used Car Salesmen territory.

Screenshots below for you to see their "customer service" hard at work.

I have shared this information already with the MD and VA chambers of Commerce, the BBB, local counties to us both, etc..

My final stop is now to inform other potential consumers so that they may make balanced and informed...

I wish Google has zero star. This company runs a scamming business. I did purchased some dining chairs on their website they took $39 as a processing fee which wasn't a problem to me, everything was processed on April 02 and the guy name Will told me everything was successful and I should receive my items In the next 3 weeks. 3 weeks passed and no one from the company called, May 5th passed no one cared to call, May 10th I called no one answered, I called their different location and someone told me they will let someone contact me. No one did May 13 I sent them IG message and the some one told me I will receive my items the following week because the shipment is the next day🤔 sheila the manager called me and was like I'm so sorry I will personally make sure your items are sent today😂😂😂 please till date the items are yet to be shipped. I told them I want to cancel the order n the said the items are on the wayyyyyyyyyyyy. The next day Will called and said the item are not ready so the best way is to cancel the items because the chairs are gonna be ready for shipment somewhere June 25th realllyyyyyy!!!! I called today for me refund and guess what? It is...

Monderncontempo Luxury is a phenomenal company that prioritizes two things: customer service/satisfaction and delivery of high-quality goods. Our experience with them was outstanding!

Wanted to give Felix a huge shoutout as we purchased 6 Barstool chairs that ended up being too big our countertop. Despite this, Felix was extremely understanding, patient, and helped us find a new beautiful set at the same cost. In addition, he setup a delivery service to swap out the old purchase for the new one, free of charge!! Felix we're so very thankful to you and the Moderncontempo team for helping us find the perfect barstool set that will look lovely in our home. Your display of customer service was excellent and we're extremely appreciative for all that you did.

If you're looking to purchase or upgrade your existing furniture, please do yourself a favor and check out...