SCS Home Entertainment — Local services in Springfield

I would like to give SCS the best possible rating as they took care of me and my project at the highest level… Starting from the very beginning when I was getting info on what they offered and what was possible, all the way through when everything was installed and they took the time to train me on how to use the equipment they had just installed in laymen’s terms so even I could understand… Jeff and later Greg led me through picking what equipment I needed at the best price for best equipment available without any extra expense on things I didn’t need and getting Tracy to prewire it during construction and then arranging getting Tracy back out to do the actual install as the house was being finished… Tracy and the other guys were first rate and no one could have done a better job in my opinion… The best part was when Tracy showed me how to work my new system and then later came back to finish a few small details and then rechecked to make sure that I wasn’t having any trouble… I thought that kind of service was long gone in this day and time, but I was wrong as it still exists at SCS… You would do well to chose SCS Home Entertainment for your new home or...

We were seeking help upgrading our system. We had two objectives in mind. First, we thought we needed a new receiver and we wanted to know why our sub-woofer wasn't working. Second, we wanted to begin planning for a new home. We took a chance on SCS Home Entertainment. After calling and speaking to Mark Cloninger, we were pleased that he was willing to stop at our current home. During his visit, he found the sub-woofer had failed and would need to be replaced. He could have advised new speakers all around, but told us our existing speakers were fine; this was most impressive and indicated we could trust SCS. Mark was patient, professional, competent, understanding, educational and clear. After receiving an estimate we were even more confident in the company's integrity and commitment to meeting our needs at the most reasonable cost. We will be doing business both now and in the future with SCS. We are so happy to have a company that is not going to take advantage of us! Reed Reynolds...

I recommend SCS Home Entertainment to anyone who wants the best for the Home Theater experience. It’s starts with Mark one of Service Advisors at the SCS Home Entertainment office. He was very knowledgeable, professional, and the customer service experience was excellent! Mark provided great advice for our request to purchase a new upgraded TV, and helped us understand how our existing equipment would work with new equipment with SCS Home Entertainment. I would also like to give a shout out to Andrew and Coley. They were to guys who set up our Roku and all of our equipment new/old. They were professional, courteous, friendly, and very knowledgeable as well!! Thanks everyone at SCS Home Entertainment!! I will always recommend to anyone who needs your services and you have gained a...