O'Reilly Auto Parts — Local services in Stanton

I normally go with my bf to get what we need for the cars. This is the 2nd time I go alone. Also the 2nd time I get a girl that can't really help me. I needed a part and I wasn't sure so I asked her and she didn't know either. I offered to go look and see if I could tell of it was the correct part. Which I shouldn't have had too. There was enough people she could have asked to go look and make sure I bought the correct part so I would have to exchange it. Great customer is in my opinion ..... Let's go see if we can see if it is the correct part, let me get some more information online, let me ask a team member to help me make sure we get you the correct part. If I was the working there that would be me going over and beyond to make sure my customer is at 110 percent satisfied. I would make sure I knew about cars ect. Well this associate to my understanding she needs to learn about cars and have better customer service and ask me more questions about my car and offer antifreeze because it's only obvs you need that when you replace the radiator. I didn't get that offered to me. I knew I needed it but because I had to almost climbed in my car to see if it was 1 or 2 mounts on the part. I decided to go and get the antifreeze. Who ever goes to the store I hope you get better service and get some one...

O'Reilly website states free battery installation with purchase of a new battery. I went in to get a new battery for my camry (Very accessible battery) after payment, they guy tells me they dont do that. I ask him for tools and he doesn't have any for me to do it myself. I had to drive back home swap it out and then go back and return my old battery. Now I know it isn't difficult to swap it out, but its the inconvenience of it. If I would have known I would've taken my own 10mm or gone Autozone for that matter. Very...

Great staff and products. Not a first timer but that last time I went I was attended very well. Usually get good service but this time was better. Ivy helped me out a lot and gave me a rundown of all my options when it came to a battery. She helped test out the trucks charging system and found out it was a bad battery being the problem. At the end of that I was also informed of promotions currently going on and ended up leaving with some wax and an oil change for my car as well. I enjoyed the...