Southern Exchange Company — Local services in Statesboro

The customer service that I just received from Southern Exchange Company has to be one of the best shopping experiences I have ever had. I live out of state and needed GSU gear quick. Since they had a great selection, I gave them a call and was told it shouldn't be a problem. I then went to their website, placed my order, and called back to let them know if any problem came up with the order to please call me asap. The lady that was helping me (I believe her name was Anna) told me that if I held just a second, she would go ahead and double-check. She came back and reassured me that everything was good to go and that she would go ahead right then and pull the order so that it would be ready when UPS got there in an hour. My package arrived extremely fast. I had opted to ship through UPS due to my time constraints, but even then the shipping cost was way cheaper than I've paid at other retailers. I will definitely be shopping with this...

While I attended Georgia Southern in Statesboro a few years ago, I know live in Jacksonville, FL and am only able to shop online. I am always hesitant to shop online because you never know how things will fit.

However, I ordered a few different items--a couple hats, a luggage tag and a medium sweatshirt. The sweatshirt ended up not being available in the medium size. I received a text from Southern Exchange asking if they could send a small instead because the sweatshirt was oversized; I agreed. I just received my package today and I am beyond pleased with the quality of the items and the customer service I received. I am EXTREMELY SATISFIED with my purchase, the quality of the items I received and the amazing customer service that Southern Exchange provided. I will for sure be purchasing ALOT more GSU items in the future.

10/10...

I received a fitted GS hat as a Christmas gift. I loved the hat, but it was way too big. Contacted Southern Exchange and was helped by William. The hat I really wanted wasn't available in my size but I was able to find another one they were able to exchange for me. They shipped my new hat along with pre-paid shipping label to return the old one. Could not have been a more pleasant process. Thanks William and Southern Exchange for taking care of your customers. Go see them for a great selection, fair prices and top notch customer service. I know I will the next time I'm...