Meijer — Local services in Sterling Heights

This store used to be fantastic, especially before COVID, with fully stocked shelves and fresh ingredients—one of the main reasons my family chose it over Kroger. Unfortunately, even though the pandemic is behind us, this store still hasn’t bounced back to its former quality.

Key Issues: Cleanliness & Maintenance: The freezer section often has messes, whether from spilled ice cream or fallen items. Overall, it feels like the store isn’t as well-kept as it used to be.

Underutilized Staff: There are plenty of registers, yet only two cashiers are usually working, causing unnecessary delays. Some employees don’t seem properly trained, frequently calling managers for help. The electronics section is consistently unstaffed—you have to ask someone from another part of the store to assist, and they take a long time to show up (if at all).

Customer Service: While most of the staff are friendly (I even know some by name after years of shopping here), there are occasional issues. On one visit, I witnessed an employee yelling at a customer until a manager had to intervene. At the deli, there’s usually only one older employee working—she’s skilled but slow, which makes for long waits.

Curbside Pickup Problems: I once ordered about 20 items and received only 15. I had to drive back to retrieve the rest, which was a frustrating inconvenience. Pharmacy Drive-Thru: The staff can be rude at times, and I once didn’t receive a discount I had applied for through the app.

After New Year’s Decline: I’m not sure what happened after New Year’s 2025, but the store became a total mess. During my last visit, I found hot dogs over four months old, moldy and still sitting on refrigerated racks. This is unacceptable and shows a lack of oversight in maintaining product quality and safety.

Positives: The staff is mostly kind and polite.

It’s disappointing to see the decline in quality since this used to be such a reliable store. I hope management can address these issues and restore the store to what it once was, but unfortunately, it doesn’t seem to be headed in the...

Went to Meijer earlier this week and had such a terrible experience. I purchased some items for my baby cakes because he was sick and some diapers. As I was walking out the older woman named Liz who was sitting at the doors asked for my receipt. I handed it to her and asked is this a new thing that they do now because I’ve never been stopped at the door before. She said oh it’s a new policy, just a nonsense response. As I walked out there were two ladies behind me and she did not ask them for their receipts. I talked to them and they said that they have never gotten stopped and that it was odd. I was loading my car and was still so upset, I decided to go back in. I went up to her and asked why she asked me for my receipt and she stumbled because it seemed like she thought I was up to no good or maybe didn’t like that I might be a different race then her. The other lady that happened to be standing near her (she worked there as well) stepped in and kept on apologizing and I told her if you’re going to check receipts someone’s receipt, you should check everyone’s at that point. It felt like discrimination. She was telling me about the boxes and the WiFi is down at times, just shenanigan responses. I told her these boxes have HUGE barcodes on them and they are the same barcodes that every other item Meijer sells has. It was just ridiculous responses. While she was pleasant, I was still upset with Liz because I felt she was indeed discriminating. Like I said before if you’re going to stop one person to check the receipt, check everyone’s. ✌🏼

P.s. My husband who happens to be white went in and purchased diapers and she never...

This location has some very unpleasant workers there. I’m writing this review so people can know exactly what they’re getting when they’re shopping for other clients.

The deli doesn’t open until 8am, but I was able to write the order down on paper. But, not before this older senior woman (with the sparkling hat) told me she has a lot to do and doesn’t have time to deal with me. This was today at 7:30am. I informed her that we’re all here to service the customer, not ourselves.

As I shopped and came back to the deli counter, she looked at me at 7:55am. I waited and waited. The time then was 8:03am and she turned on the lights. She then looks at a white gentleman then says “Sir can I help you.” Lmfao! Now, she knows I’m here waiting on my clients salami order. The gentleman in matching Lions attire as me says “No, she was here first.” This lovely woman with the sparkling hat, opens the cooler and hands me my already chopped meat. Lol! She had it the whole time and preferred giving the best customer service time the man who is Caucasian like her. That came after me. I wonder why?????? Yes, I did tell customer service, but judging by the way she was writing I doubt she told the manager per my request. I will never entertain picking up an order here at this location ever again. Not only was I delayed due to the lack of service. But, our customers were delayed as well. This issue was indeed racial and I pray it doesn’t happen to...