Don Roberto Jewelers — Local services in Stockton

Lousy, crappy service! Lousy, cheap products too. Drove down from Galt to get sized for a ring and my wrist; and I figured whoever did it for me would get all my jewelry business it return (everything from Swiss watches to engagement/wedding rings). So I drove all the way down to their store, talked to them on the phone to get direction and tell them why I was coming, and no problem then. Not until I drove all the way there, wasted an hour of my time, and $40 in gas did they bother to tell me that they "refuse" to measure figures or wrists!!! What do they expect people to do, wear the ring thru their nose, and wear their watch like an ear ring? I'm sorry, but these lazy worthless idiots are so damned fired! It will be a cold day in hell before IU waste my time ever going back to those...

Updated after reply: We have tried to fix this problem with you and you told us we would have to pay for the errors your repair crew made.

Took a family heirloom (110+ year old engagement ring) here to get polished and resized. They don’t do anything in house and send it elsewhere. When we got it back there is a slit mark on the band that is sharp and visible. When we called them to let them know and how they would fix it, they shrugged it off and said oh well. They can send it back out to their contact that did the “repairs” to begin with but they have no idea what happened, or how to fix it and would not pay for the repairs. Definitely would...

EXCELLENT!! 🌟 🌟 🌟 🌟 🌟 They have always been wonderful❣ Thier Service & Quality HAS Always been the BEST❣ I'm a life long customer❣ They also have such a nice wide selection of Bulova watches ⌚ 😍 👌 Bought my husband his first one before we got married almost 10 years ago. Also a great way to start, build up & keep a good credit...