Awesome food really great to eat there. However, their order out process is terrible. It’s hard for them to even answer their phone during the lunch rush so I can’t even contact them to place an order. Also, I’ve spilled soup because their lids aren’t secured tightly enough on the to go cups. I spilled soup all over myself once just from tilting the bowl slightly to take a look at my soup and I definitely recall two other times where the soup just spilled out into the bag because the lid didn’t stay on. I inspected the lids for their for to go lid just spilled out into the bag because the lid didn’t stay on. I inspected the lids for their to go soup bowls and it turns out they don’t actually have air holes in them so steam just builds up and the lid can pop off easy that way. I’ve also had two incorrect to go orders that I can remember when they gave me entirely different soup that I...
Read moreFood is always great.
My biggest issue with this location is the service, specifically dealing with the sassy attitudes that I often get from many of the young lady’s when I go in to pick up my order.
If I order a salad, I always end up asking for an extra side of dressing because the 1 tiny dressing that it comes with is not enough for the amount of salad that you get. And the reaction from the employee is usually the same. I get an eye-roll, or no response, and they hand it to me with such a sassy attitude. The lady today rolled her eyes, and didn’t even hand it to me; she just slid it across the counter. Like, how rude.
This location needs to do a better job of training their employees to be in a better mood when interacting with customers. I understand that people have bad days, but leave your emotions...
Read moreAbsolutely terrible lunch. We ordered the half chicken pesto sandwich with broccoli soup, the patty melt with a side salad and the four cheese pizza. They messed up the sandwich and sent out the chicken club. This had 4 pieces of thinly sliced chicken on it, one slice of bacon and one cube of avocado. It was so much bread, I couldn't eat it. The broccoli cheddar soup tasted stale, like it had been sitting in the warmer all day. The four cheese pizza looks like a child made it and the sauce is incredibly way to sweet. When the patty melt finally came out, the burger patty was half the size of the bread and tasted like it had been boiled, then seasoned, then maybe lightly touch some sort of hot pan. Needless to say, we left hungry and upset we wasted...
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