Pho Saigon Bay Restaurant — Restaurant in Stockton

My family and I went to Saigon Bay for dinner. The food was delicious, but service could use a little work.

I ordered the lemongrass grilled chicken vermicelli noodle plate, and everything was delicious. Plus, the portion sizes were enormous! However, the service was lacking. You are not greeted when you walk in, instead you sign-in your party on a piece of paper in front. Someone eventually comes after a while and examines the sign-in sheet and decides who to seat. Unfortunately, my family was seated directly behind the unofficial sign-in table, so we had to deal with people signing-in next to us while we ate. Once you sit, you must scan a QR code with your phone to view the menu. Personally, I despise when restaurants take this menu-sharing route. We had a party of four, but were only given three waters. We were never given a fourth one as no one came to our table during our 40 minute meal.

Upon finishing our meal, we waited patiently to be given the bill. However, with it being my first time eating at Saigon Bay, I didn't realize that a number was taped next to the table and we were supposed to then wait in line and report which table we ate at after our meal to pay for it. This was a very inefficient and somewhat annoying process, as we had our 2 toddlers with us who were forced to stand and wait both before and after our meal. On top of that, there are no kid-sized options other than a kid's pho, which picky toddlers won't always choose to eat.

The food is definitely worth the investment, but the customer service and lack of atmosphere leaves something to be desired. If Saigon Bay can focus more on their dine-in customers and less on their to-go customers, I would definitely dine-in again. Until then, to-go orders seem to be the...

My daughter and I love pho and eat it often. Every time I’ve come to pho Saigon bay the staff are rude, dismissive, and extremely inattentive. Today I walked in and asked for a booth. He said “NO, you take one of these seats”. His tone discouraged me from wanting to eat there so I said let me get a to-go menu instead please. He picked up a binder, tossed it on the cashier counter, and walked away. I left that binder there and walked out. I’ve always been disappointed in the service the last few times I’ve been here.

When I left I went to PHO ISLAND. The place was FRIENDLY, beautiful, COZY, felt like home! My daughter and I have colds so we needed that vibe. As soon as we walked in the gave us a friendly greeting and seated us IMMEDIATELY! As soon as we sat down a small picture of water was waiting for us, along with our menu. The place was holiday festive we were in AWE of the restaurant it took us a second to realize everything we needed was right at our table. He quickly gave us menus and it was neat, and easy to understand. They have tvs displaying food to help you decide what you want. That helped us a ton, we were able to order quickly and our food came out in it seemed like 5 minutes! This place was AMAZING!! They kept our pitch of water filled, the place was packed with people and the vibes were subtle and serene. Amazing place. Forget about miserable pho Saigon bay and head over to...

I have been to this place 3 times now while visiting the dark part of the Pride Lands (reference to Lion King meme). First time I got number 66 (rice plate w/ option egg foo yung or eggroll). It was OK. 2nd visit, I ordered the Beef Noodle Soup. I wasn’t a fan of it because the beef was quite tough. The recent visit, I ordered number 66 again and the pork came out with mostly fat. The salad was mediocre and the lettuce was old. The cucumbers were old as well because it was slightly sour. So overall, it barely reached the marks of being OK. I like the rice plates at Hoa Viet more. The establishment is large and spacious. Many tables and booths. It’s clean for the most part. The service is good. I like the evening staff more than the day staff. They’re more attentive and present a more friendly demeanor which in Asian restaurants, you don’t get if you’re Asian as well. Yes it’s a thing. I will have to say this place is the best (so far) of what the Hyena’s Territory has to offer in terms of Vietnamese cuisine. It’s the only place I would go to. So I would recommend while you are...