JC Master Tech — Local services in Stockton

Even when they told me I could wait it would only be an hour for a diagnostic test for a light on my dash it took over 2 hours before they even pulled my car in and the light was for a seatbelt malfunction that needed replacing. They wanted to charge me over $300 for a new seatbelt latch that was not even the same color. Of course I said no way and left after paying $75 for the diagnoses that was only suppose to take an hour. Also this is happening on a hot summer day and they don't even have the window AC unit going for customers. They also informed me of other issues they found adding almost another $1000 to their estimate. I was done and out the door. I took the car to another mechanic that came recommended through a friend and let me just say that new mechanic is now my go to for everything auto related. Certified dealer parts and fair labor prices and the work is done right with matching colors aka my...

Rude is how I describe the owner. He told me 20 min an hour later I go in it's still isn't done. He then says 10 to 15 minutes. Meanwhile I'm standing outside in the rain. Due to Covid you can't wait inside. I go back in in 20 minutes he says bad news I ask him what " you pay 53.00 dollars " after I pay him he says you have had work done recently your computer not reset . You drive 50 miles come back pay 38.00 dollars and I will give you cert.

Hell if I ever set foot in his shop again. I have read other reviews and it seems my experience isn't out of the norm. They are over priced and rude. I don't mind pricey if I get good fast service. The service was slow and unprofessional. Do your self a favor and go...

Extremely unhappy and a very unsatisfied customer. Sad to say this but safety is always first and this may help somebody else. I was ripped off at this place. I am never ever going back for any kind of auto service to this place. Complete rip off, scam, their only interest was milking money out of me. They will keep on recommending running fake diagnosis. They can’t fix vehicle and add to the problem instead of fixing it. My vehicle that they worked on is making strange kind of noises now. I feel they simply cannot provide honest service, and want to trap customers to further milk money out of innocent people/customer. Simply not going back because I didn’t get my vehicles...