Silveria's Flowers & Gifts — Local services in Stockton

Due to the fact that the owner, Jim Silveria, owns this flower shop and the wedding venue the River Mill and that we had visited this flower shop for wedding planning purposes (and were able to contact the owner, Jim Silveria, at this establishment), I am posting this review here.

My husband and I had signed a contract with Jeri at the River Mill for our wedding on April 25, 2020. Due to COVID, we were unable to have our reception at the River Mill. While trying to find out what their plan of action was, the management at the River Mill was generally unresponsive; it would take multiple phone calls and emails to get a single response. After a conversation on April 6, 2020 where the manager Jeri promised us our money back, we have been completely ignored.

My father, trying to help us out, reached out to their flower shop, Silveria's Flowers in Stockton, to try to get information. The owner of the River Mill and Silveria's Flowers, named Jim Silveria, insulted and berated my father, saying that he cared more about money than his daughter, and told him we would need to hire an attorney because he was refusing to talk to my husband and I. Jim Silveria made it very clear to my father that he had gotten my husband's and mine emails and phone calls, but he has never reached out to us once.

After taking Jim Silveria's advice, my family and I hired an attorney. Jim Silveria, the owner of the River Mill and Silveria's Flowers, has ignored our attorney and our only option is Small Claims Court to get our money back. Due to COVID, we cannot currently file and have a court hearing, so I am doing what I never wanted to: airing our dirty laundry online.

Due to force majuere, the River Mill was unable to provide the contracted services for my husband and I on our wedding date. Jim Silveria, the owner of the River Mill, has been unresponsive and unhelpful and is directly benefiting off of us and pocketing $7,800. I would greatly appreciate if Jim Silveria would return my calls, emails, and money to me. You have my...

I ordered the rectangle Vines and asked for them to be delivered at 12pm. They were delivered at 948 am. I called in to ask what happened and she said no one put 12pm. The person they were delivering to usually opens at 10 but was luckily she was early and said they were pulling up at the same time. I asked for 12pm so the person could be working and have a surprise. When I asked the girl what happened she wasn't sure. I told her people on Facebook and IG are going to ask about the experience and all she said was "well they got delivered right?" I was kinda shocked by the response. I asked if they wanted to do anything about it and instead of offering a discount on the next purchase or something she said "welllll ummmm I don't know... What else to say.. they did get delivered" it's a shame because I looked up different places and they had good reviews. When the 60k followers I have ask about the experience I will tell them the way I was treated with a...

A Parting GIFT! PASS up the 2 Crude & Tired Staff members & GO straight 2 Mary or Joan for assistance 🥰 Wasn’t an easy decision, however after the disgusting treatment on THREE consecutive visits, I WAS DONE 🚙💨 left in tears! All started the day b4 Thanksgiving purchased a Hoya Kerrii Plant. Days later, it was hurting. I returned with receipt in hand for possible exchange. Immediate NO was then followed by constant staring as I shopped. Offered ZERO assist. Hmm. Ok. Spent some 💵, then left. Third & final visit, IT WAS A WRAP!! I accidentally spilled Soil & instead of offering assist. ANGELA: ‘See now you made a mess’ & KIM: ‘snickered’ as I responded to Angela with a tongue lashing 🤬 Saying, ‘I’m just gonna leave that alone!’ I could hear Angela. REMINDER: Don’t lose your cool this Holiday Season like I did, stay calm & remember this is the most saddest time of year for many. Peace be...