United Furniture — Local services in Stockton

Not 5 stars because the sales associate was on the phone as she assisted me. I would have went elsewhere if I seen the same set. They have many styles of things to choose from. If you make a sale here make sure it's really what you want. My problem was I wanted to change the color of my purchase. They don't answer phones nor respond to your messages nor reply to emails. I had to drive there to change the color. However it was delivered the same day and set up as promised. After delivery I had another question once again the phones are not answered nor my voice messages responded to. Once again I had to drive back there again. I was pleased with my purchase and delivery but buyer beware if you need to get intouch with them again. Skip the phone calls and emails it's a waste of time. Just be prepared to drive back to get your questions answered. Customer service skills go a...

We supposed to get our furniture in 2 weeks but it took more than 4 weeks and finally when we got it, there was a scratch on sofa and also broke my entrance door. When I called the manager and told him the situation so he said use the color marker for that scratched sign or send it back to us and we are not going to sell it for you. Very rude. The delivery stuff was very rude too, I asked them to leave me the box for the dining table but he didn't and without getting my signature on the paper they left. Just think 100 times before buying any furniture from United...

Nice furniture just been waiting like 2 months for the rest of my furniture they said another month. This is crazy long they tell you 2 weeks in the store but really you will be waiting a few months for your furniture. Moved in my new house been sitting here with no furniture waiting on these people where I spent 10,000$ that day. I know i bought a lot of stuff but come on 2 months plus 1 more month now. ...