Staples — Local services in Stuart

Stood in line for over 18 minutes with no one noticing I was even there. The cashier that was working picked up her belongings walked passed me and left as I was walking up. Asked an employee standing 3 foot from me for help checking out. Instead of helping went to call the cashier that left. Another man from printing came to ring out the customers as it turned to multiple people behind me and explained the company is struck on over time and they only have 5 people for the store. You're so concerned with overtime that you'll leave people waiting. Maybe if the employees weren't the most rude individuals I've ever encountered or cared when they see someone waiting for that long this store would meet it's sales goal and be able to maybe hire more help. You're sinking your own battleship with the service and lack of concern for the customers. I'll drive to another store before ever returning to this one even though I work across the street and my company has an extremely large business account.. I believe the cashier's name was Rose, who could have notified someone that she was leaving the front unattended. Can't blame her to bad though as the store manager should know the schedule and know when to swap out help since overtime is...

I have been to this store a few times. Mainly for print jobs. The staff at the print counter seems to be understaffed and are very rude.

Placed a same day order earlier this week, received an email confirming it would be ready by 8:30pm that day. By 4pm the following day I had no confirmation that my order was done and when checking the status I see it is still processing. Give the store a quick call, only to find out they moved and weren't processing orders till the next day. Was told my order would be ready at 8am.

Stopped in today to pickup the order around 11. It was still not done and they didn't start printing till I got there. In addition they didn't pay attention to the order and thought I wanted a glossy print and only 1 copy. Nope guess again, read the order. 3 copies, semi-gloss. Again caught attitude from the manager on staff. She agreed to comp the print job which is fair given they were overdue at this point. I was satisfied with that, except that today I checked my bank account and they CHARGED ME ANYWAY.

The store needs to work on their customer service. Being rude to customers doesn't help anything. I was courteous and respectful. Next time I'll likely look to...

I recently had an extremely frustrating experience with Staples that I need to share. I placed an order for business cards that were supposed to be ready the same day. This was crucial because I had an important business event coming up, and I relied on Staples to deliver as promised.

Not only were the cards not ready on time, but it’s now been over a week, and I still don’t have them. This delay completely ruined my event, as I had no business cards to hand out. The incompetence at Staples is astounding. Their so-called "same-day service" is a joke.

To make matters worse, the employees were utterly unhelpful and seemed indifferent to my predicament. They provided no useful information or updates and acted like my business didn’t matter to them. I can’t believe how unprofessional and unreliable Staples has become.

I wouldn’t trust Staples with any important print job ever again. Their service is terrible, and their employees are not to be trusted. Avoid Staples if you need anything done right...