Eagle Mechanical Inc — Local services in Sturgeon Bay

Do your research. In 2014 I chose Eagle Mechanical to replace my old oil furnace. They sold me a new Carrier high efficiency oil furnace on which I spent nearly $5,000. I followed their maintenance protocol but had nothing but continual issues with soot and starting. My furnace is still under warranty, just barely 9 years old. However, Eagle's solution to these ongoing issues is to now purchase another new furnace - but a propane one. The biggest problem seems to be that Eagle doesn't have a knowledgeable technician to work on these high efficiency furnaces. And if it is the equipment, Eagle certainly doesn't go to bat for its customer. This company does not support its customers when there is a continual problem - Eagle blames the equipment. The equipment that THEY sold to me. I've been told to not contact Eagle again about my furnace issues - they are done with servicing oil furnaces. Is this the kind of company you...

I come from a plumbing family and have experienced my share of problem solving challenges. A while back I had a rented unit with a faulty shower valve in tight quarters that needed R & R. Steve made it look easy with his knowledgeable, professional and efficient approach. Because of the positive experience with Steve, when I had a pool furnace problem, I again contacted Eagle Mechanical. This time it was Lance who provided the service and again I was overall impressed with the knowledge and professionalism. Because of the quality of people that I have been fortunate enough to have encountered, I highly recommend...

These guys are great. I made many calls to various plumbing companies in Door when my well pump was out in April, many with no call backs or availability. Eagle was quick to answer and called me back in 20 minutes to schedule & talk to a plumbing specialist. The project ultimately was a replacement well pump & wire, pressure tank, and regulator. They were good to talk through the symptoms and the guys called me onsite while doing the work. The install looked clean and no issues after. I'm still waiting to see the bill though. Estimate was not provided and the plumbers onsite...