GameStop — Local services in Sugarcreek Township

After several experiences with this store, I can say today will be the last. Went to sell my spare Xbox one here, and they gave terrible directions to the process which required me to drive all the way back to my house to install an update after formatting my console because their in store internet connection was "too slow to complete the process" after they told me to just format it and bring it in.

If that wasn't bad enough, I went back today to return a game my wife bought as a gift not realizing that we had already bought the game before. That part went smoothly. Then I started discussing some games with another customer in the store, and one of the employees disagreed with my opinion on a game, then before I could reply he rudely turned his back to me and acted like I wasn't there. Totally unprofessional.

I'll be making a point of going to the GameStop closer to my work instead of this store for any purchase I plan on making.

Avoid this store if you have a choice. Most other area GameStops have great, friendly, helpful and knowledgeable employees. This one is quite...

Went there 11:30am 6-8-2025. Girl behind the counter was nastier with me than anyone in my life, at a business at least. Sadly, I didn't catch her name. She seemed to be the only employee on duty, was very short, very petite, and extremely plain looking.

I asked her if something was in stock, and it wasn't. I asked her if the nearby store had any and she told me they don't give out that information. I very calmly and politely asked her to tell her bosses that I hate them withholding information and she went bananas and started yelling at me. I turned and walked away immediately, her body language and tone of rage made me think she was going to come out from behind the counter after me. As I walked out the front door, she was still yelling at me.

I'll never go to any Gamestop ever again, and I recommend you avoid them too. This nasty girl with a rage problem should be avoided at all costs.

Dear Gamestop, I do not read replies to reviews but feel free to respond into the abyss if you...

I frequent this GameStop with my husband, and it's always a pleasant experience. The only drawback is that they've changed some things, such as pre-orders, to being online only. It's not with everything, though, and they usually have many options available. I did once run into an issue with a pre-order where there was only a 2-hour availability window, which did not make me happy. They do have many game choices available for purchase, both pre-owned and new, for PS4, XBox One, and Nintendo Switch mostly. They also carry many gaming consoles, accessories, and portable gaming consoles. Last time I heard, they were also accepting old smart phones for trade-in credit. Also, if you like memorabilia from various TV series, movies, and games, as well as T-shirts, GameStop carries an extensive collection. If they do not have something in stock at this particular location, they will search for it at the other locations and online for you, and you can order things to be delivered...