Worst experience !!! They can have all the good prices but the quality and the care for the customer is not it. I bought a set that came with a “free gift” literally walking out the place my “free gift” broke it came apart, couldn’t go back right away because I have to go back to work, so I went back the next day. The girl that was there which I explain what happened she told me I have to pay $40 dollars for them to fix it and attach it to both side because it was a gift, there was nothing they can do unless I pay for it even though I got it the day before. The chain that I got also broke the very first time I put it on. I’m not sure what is the quality or even the customer service because the girl that’s there don’t work with the customers at all, so I would not be going back to even try to fix my chain. How ever I will say this they guy and the older lady are amazing. They so friendly and they customer...
Read moreLess then 24 hrs bought a chain for my baby 9 month old. Broke!!! when back to the store said oh it’s $25 more to repair it so the sell bad quality to make you repair it. Remind you it cost $286 so they just have a low quality product forcing you to come back to repair. Bought 7/22/25 went back 7/23/25 in the morning. Don’t waist your time or money. Pic prove it GOOD QUALITY DOE NOT BREK IN LESS THEN 24 HRS. It fine I’ll just get good quality at Luisitos Jewelry. Don’t justify your horrible quality. Oh I’m not the only bad review here so have a good one. It’s funny because of the bottom of your recipe you GUARENTEE OUR GARMENTS WICH IS lie since you charge money to get them fix anything regardless. Like I said before...
Read moreSave yourself a headache and make your purchase elsewhere at a more credible jeweler. The transaction was pretty simple and delivery was fast, but the product was very cheap. I ordered a 3 piece set priced at a little over 1,800 and the closure on the pieces are wonky and wont clamp properly. My 400$ 14k bracelet weighs more than almost all three pieces together. Jewelry isn’t likely to last. Very cheap appearance, you can get something better quality at a Walmart. I reached out in order to return the item as it was an online purchase and did not compare to photos or explanation. They are saying the item can’t be returned even though this was an online purchase and they never said it cant be returned. False...
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