Planet Fitness — Local services in Sumter

I really just keep having problems with this place. First of all I’ve been to plenty planet fitness and this one by far is the weirdest. I usually don’t do reviews but here I go. So the spa machines was down ok cool no problem so while I wait on the ppl I came with I decided to just chill in the spa lounge area where the couch and tv is. Tell me why the young man told me because the spa chairs aren’t working that I can’t be in there sitting. Yes I do have a black card. Yes I have been a member since they opened. Jacari sorry that I chopped your name up, but I asked him just to make sure I was hearing it, right “ So just because the spa chairs aren’t working, I can’t sit on the couch where the TV is and wait and he proceeded to say no That’s not what this is for. I am very confused why have a couch with the TV and don’t allow anybody to sit in there if they have a black card it makes no sense to me. This is not the first incident, but this one was enough to make me do a review. I just feel like if I’m paying for a service I should be able to use that service. Kind of crazy to me. Photos of what I’m talking about will be in...

Place is clean. I joined because it states there is someone there to assist you and classes available. Well I went twice in one day as the first time going in the guy told me to come back at two and the trainer would be there and he could help me. Came back at two and the guy there at that time looked confused and finally said he would help. He had no idea how to work the machine either. People don’t join unless you know how to use the machines. You could actually do more harm than good working out without proper knowledge of the equipment. Would love to know how to properly use the equipment in the 30 minute work out zone. But have never seen anyone there to ask for a tour of that room. I would not recommend this gym to those that are...

The nicest gym in Sumter but disappointed to see it starting to go downhill. The bathrooms haven’t been cleaned for several days - paper towel dispensers haven’t been filled all week with the rolls just sitting on the counter, trash on the floor, dirty toilets, some kind of residue on the counters, shower stalls developing some kind yellowish mildew, wall trim just duct taped in place. Clothes are left in the locker room and and have been there all week. Disinfectant spray bottles have disappeared. Not sure why no one is cleaning up…seems the night shift crew should have time to do this instead of watching videos in...