Michael's Hallmark Shop — Local services in Sunnyvale

I found an item online that was 75% off and called this store to see if they have it in-stock and if they would honor the online price. The lady on the phone said they would honor the price and I just had to bring a print out of the online price which I did. I verified with the lady on the phone twice to ensure they would honor the price because the store was far from me. She confirmed they would. When I arrived the acting manager said they do not honor online prices and she checked with the owner too and he said no as well. I drove an hour and half to secure this item and despite being promised that they would honor it they refused. The manager said the person who promised me over the phone had gone home for the day and she didn’t have authorization to say that. I understand that this store doesn’t honor online prices, but because I was told this over the phone by one of their employees I feel they should have made an exception since I told the manager I drove really far just because their employee said they...

• DO NOT COME HERE AT ALL. THEY DO NOT WANT YOUR BUSINESS! *

Old man behind post office counter is a gigantic a-hole. Here is what happened:

(1) Their Google Maps listing says post office closes at 5:30PM. This only displays as such because someone who operates this location, at some point, set these hours. They close at 5:00PM. Within 5 minutes, 5 other people all came in being turned away angrily because they are closed but GMaps tells everyone they are open.

(2) I tried to offer assistance in fixing this. I was trying to tell the nice lady helping me out how to fix it. The old man interrupted the discussion and telling me to go fix it -- aka "take a hike". I told him he is the only one who can fix it, as he gave me a perplexed and stupified look.

Don't just not come here after 5PM.

• DO NOT COME HERE AT ALL. THEY DO NOT WANT...

Today I went to Hallmark to mail a pre-paid package for which I need a receipt. I was greeted by a gentleman who asked if I was dropping off a package. Not knowing exactly what he meant, I went to the post office line and waited as there was no clerk there. There was a sign that said no receipts were available for prepaid packages. I expected someone to come to help me, but no one did. I returned to the guy and asked him what was going on. He said there were no receipts available and that's why there was the sign there. Not very service oriented. I took my package to a "real" post office where I got a receipt. Years ago I also left with my package because they asked what was in my package, whereas the real post office simply asked if I had liquid, dangerous items and such. I won't go back to mail...