Nail Design By Yuka temp.closed — Local services in Sunnyvale

*I wrote and posted this review on the day I received the service at this salon, but my review got deleted on the next day. This is the repost of my original review. Also seems like the other one star review wrote by someone other about a couple of week ago also got deleted.

Very bad experience with the owner. Would rate 0 stars if possible! Like other reviews have said, this salon is very money hungry and shady. I went to go get my gel nails removed, and booked the appointment online. The online menu led me to believe that the removal would cost $15 dollars (though after carefully looking at the menu and interpreting the broken and grammatically incorrect English, I realized it would be $45). I received confirmation emails, none of which had any pricing information but did have the service requested: "only gel remove - no new set" (which online is $45). When I went to the salon, the conversation with her wasn't too pleasant as she was bashing other salons in the area. When it came time to pay, the register rang up at $60!! She didn't explain the charges and seemed rushed and annoyed since another customer was waiting (p.s. be aware this salon does charge a credit card fee). She made me feel pressured to not ask any questions and to hurry up and pay. After returning home, I decided to call the salon because a $15 discrepancy is pretty significant. Her attitude over the phone was bad, and she claimed that she had told me that "cutting and filing" cost an $15 and that's where it got added on to the $45 price . I was asked during the appointment if I wanted my nails cut after the removal, but there was no mention from her that it would be an extra charge, nor does it say anywhere on her online site that that is a provided service associated with a charge (and she lists multiple extra charges so I find it hard that that was an omission). Additionally, she claimed that it was posted on a menu with prices, however I never saw the menu nor was I shown one before I could make a decision. Overall during the phone call, she was rude and seemed completely content with her business practices. What happened happened, and it can't be helped, but it seems shady that she would just arbitrarily add charges without being upfront and transparent about the cost (and it seems like reading other reviews that other customers have had similar experiences too). What I found more disappointing than the charges though, was her attitude and tone when dealing with this ordeal. Future customers, tread lightly and beware. Best be very clear and ask about charges before agreeing to anything at this salon. Very unfortunate and disappointing experience.

Edit: Turns out she cut and filed my nails way too short. She was in rush while she was cutting my nails. It's bleeding and applying any pressure on it causes a lot of pain. Really not a great experience at all. Highly do...

My first and my last time here. I would give this place zero star if I can. This place is super money hungry and over charging customers. Showed up, someone else did my nails not Yuka herself. I showed Yuka a picture (extension and 1 color), she quoted me $70. Despite from the point of booking to the point I get my nails done, I told Yuka and the person who did my nails I just want 1 color gel and don’t want to spend starting $200 even for the simplest design. She told me no extensions is $70.

(Deduct 2 points) Constantly pushing to up sale and not telling me how much it costs up front when offered. One color, so the girl recommended me this cat eye glittery color ($70 more?). Then she offered to put a couple pieces of bling on it ($80 more), my bill came out $190 + $25 I deposited for booking. The Angela Johnson’s nail salon comedy flashed before my eyes. At least that comedy said how much more it costs.

(Deduct 1 more point) I saw they have press on nails for $80 with designs. I thought that’s nicer and priced better than getting a set done live. Immediately, Yuka told me to measure my nail sizes. I asked if they could do it for me (thought with a strip tape like online order at some places) right now since I was already there and got nails done. She said no and added $10 on my bill for a set of clear nails (use for extensions) packaged on paper and plastic bag w/ sharpie $10 on it. 🙄

(Deduct 1 point) Then on to my nails, she did a mediocre job on cleaning and I didn’t like how it was colored so far from my cuticles. Brand new set but looked like it’s already been a couple weeks grown out. Usually when I get nails done, 1st week looked as good as new and then 2nd week is when started to see signs of growth.

(Deduct last point) for the overall bad experience. I don’t think for what they offered was worth $200 or even $300-$400 for anyone doing more designs. They’re not challenging to be...

Yuka runs a small nail salon with one other employee. They both use a different technique and materials than traditional nail salons, called Japanese gel. They are much better quality. Basically think healthy and unbreakable nails.

Also Yuka has an assortment of natural and trendy colors, Japanese style charms and special effects you can’t find anywhere else in the South Bay. Her nail designs don’t look tacky!

It comes with a slightly higher price, but I’m happy to pay it for the reasons above. And it’s this kind of trendy small business With a dedication to quality and uniqueness that I...