Owner/operator refused to honor product and workmanship. Purchased and had backup camera installed by this store. After 4 months camera ceased to work and I returned to the store for assistance. He took vehicle to the back and returned saying he could not find problem but asked me to return when I could leave vehicle for a couple of hours and to bring my receipt. Due to my work and it being my service truck it was 2 months before I could return to leave the truck for repair. When I returned 2 mos later he refused to honor the receipt when he knew there was a problem 2 months earlier and asked me to return to have it repaired. He knew there was a problem prior to the 6 mos. warranty but would not honor it. In addition to this rating I am filing a complaint with Better Business Bureau. He blamed it on company policy. I blame it on his pocket book. ...
Read morePurchased box and sub for jeep wrangler tj, I specifically told the salesman to verify box fit that specific jeep. He said it was the correct one so I Purchased box plus subs, needless to say it didn't fit, nor did he want to refund. He did refund for box but not for subs. Subs was never installed plus he charged me $50 more than what I could have bought directly from MTX, plus buy directly from MTX they will refund your subs. All this bs after I specifically asked salesman if he would take back if it was the incorrect, he said sure no problem, until you take something back. Buyers beware, when you try to by locally and you get scammed. Sorry for all the good locally owners who do right, this is why Amazon is taking over from brick and motor, no questions asked and good...
Read moreI had gone in to buy a phone protector and asked if they could install a backup cam and was told yes just bring it in and I'll give you an estimate. Today I took my van there... Already had the wiring done to the back door. All this job would have entailed is taking off a panel and mounting the cam above my license plate. "Oh no we don't do that"... So, what kind of rear cams have they been installing🙄 I give them one star because I could have been looking for another shop or doing it myself (which I'll probably do from lack of anyone knowing how in Sylacauga),and because I waited 20 minutes because he was in the back praying keeping customers waiting. He should do that on...
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