GameStop — Local services in Tacoma

I have regularly been coming to this GameStop for about 5 years. Very nice people. Soulja is the best! But tonight I was in there and an employee named Jordan do the whole speech about getting the pro membership to save money, which is true. But there was a guy and his girlfriend who came in to get Zelda Breathe of the Wild since it was for sale for $40 online. Not an online or pro member only sale. Jordan asked to see the online price, the guy showed her, she proceeded to let him know it would be $35 with the pro membership renewal, and the guy said sure. He then decided to say "Nevermind, I actually don't want the pro membership" and Jordan then tells him "Well the game is not $35 then, it's full price." The game is on sale, non-pro member specific and she denied the guy the game for the discount because he changed his mind and didn't do what she wanted. That is bad business and even worse morals. Just because they didn't get what you wanted, doesn't mean they don't deserve the deal every other non pro member gets.

When me and my wife checked out, she was friendly to us at first, then I told her a game was cheaper online so we can price match, showed her, she discounted it. She then turned from very kind attitude to a very "here's the games, now get out" type of attitude.

Ridiculous and kind of embarrassing to be honest.

Will for sure still go to this store because of Soulja! That dude deserves a raise! Make sure to...

game stop has and always will be a rip off. buying brand new games for pennys and selling them back to people for near brand new asking prices. i just called on an xbox from this location. They are selling used Xbox x for 380. When i can buy a brand new one at walmart for 389. same goes for an xbox one original200$. I am aware there is overhead in any business. but whats the point of selling used items instore at those prices other than just pure greed. plus when selling used games no royalties go to the developers of the game is what ive been led to believe so seems like a pretty money hungry business who is not interested in giving people good deals. or any deal at al. i know this review will only look poorly for the particular store that i called but i hope that anyone reading this will understand that this applies to all gamestop stores. since ive lived all over the US and called or visited quite a few of them. i have rarely bought from them due to no competitive pricing on there...

I ordered couple items(prerealse) at the same time. Both came at different time which I understood. Employee told me they would call me when my item got there. I waited a week past the date the item came out and nothing. Came to the store and the person told me my item wasn't there but there was one box of the item I ordered there. 😂 so he was trying to sell me my item again??? Then the guy said we don't call customers. Then today I went to the store bc I was told to come in today and the lady told me my item wasn't there after been told to come in on Oct 6th bc my item would be there. At first she said we have 3 boxes in the back about of my item and that she took one to the mall. I asked her why would they tell me to be there today but not have my item available again. In a condescending way she told me well do you want me to cancel you order. She was so rude. I don't know if that just game stop in general or...