Very very poor customer service I went in and signed my name on the list to be seen at 7 pm on Friday Jan 26 and there were only 4 names that were uncrossed on the list. I waited patiently but I began to notice people would come in and automatically be threaded. People who were not on the list when I signed my name. One of her friends stopped by and she let her go in front of ANOTHER woman as well. When I & another woman who had been there at about the same time asked the threader after an HOUR of waiting what was going on she got an attitude and said "girl I have a lot of business the list is there for a reason" I explained to her that the list was not written clearly and was just a sheet of paper with crossed out names and she again repeated that she was busy. How could you let multiple people wait an HOUR OR MORE for threading w/o explaining that you had prior clients that were not on the list at ALL!!! And then GET AN ATTITUDE WHEN SOMEONE ASKS YOU ABOUT IT. Will never go again. I didnt let her touch my face....
Ā Ā Ā Read moreSince I moved to the area Iāve been to a lot of eyebrow techs, until I found Alaa.
I am beyond impressed with the service I receive every visit. From the moment I walk in I am always greeted with smile& warm welcome! The threading artist, Alaa, listens carefully to my desired shape and takes her time to carefully thread my brows to perfection. She is extremely knowledgeable and gave me tips on how to maintain my brows in between visits.
The threading technique is always so quick and painless, and I leave with perfectly shaped brows that lasted for weeks every single time. The salon is always so clean and well-maintained, and the prices are very reasonable. I have been to other threading places in the past, but this one exceeded all of my expectations. I highly recommend Alaa at "Brow Bar" at Westshore for anyone looking for a great threading experience. Thank you, Alaa, for giving me beautiful brows every...
Ā Ā Ā Read moreHorrible bad experience I used to go to that store for three years after when she quit a lady her name was Raqia and then there is a girl was working there her name was hiba these two girls there was the best doing eyebrows I went there two weeks ago and I ask that lady start work there i believe her is Alfonsa thatās what she told me her name and I asked her where is Hiba she told me she is in vacation but I find out with one of my coworkers she told me hiba she quit from store 2 months a go and I really got upset that lady she start working there she is lying to the customers she told them hiba sheās on vacation but sheās not Hiba she quit from her job I canāt really understand they lied to the customers thatās very rude I would never go there anymore and The lady she did my eyebrows I donāt like what she did to me is very quick service and a...
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