Terrible company stay away. Not responsive at all and very rude. I booked a stay with them 6 months ahead of time for my wedding. 2 days before check in they told me the house is under construction because of a hurricane from months earlier. Never gave us a heads up and when we asked for photos of the current state of the property, they insulted me and refused.
Maybe if you would have told us from the beginning this house was damaged in the storm you wouldn’t have had to be the “hero” - which you were not. You didn't feel comfortable sending us photos because it was not suitable for guests. As many people know planing a wedding is very stressful this was supposed to be the easiest part especially since we book 6 months ahead. I think their response to my post shows their true colors so I’ll let that be everyone’s final impression of these people and what you can expect. Thanks for providing that sort of transparency...
Read moreSome of the worst Airbnb hosts I’ve ever encountered. They had our payment in full for months and never shared with us that the property underwent serious damage from the hurricane last year.
They decided to share this with us a few days out from our booking and started calling us difficult and nitpicking for wanting some photos of what the property currently looks like.
Can’t emphasize enough how unsettling they made the entire experience. It was the week of my wedding and we had to scramble to find alternate accommodations at the last minute.
These people are shady and unprofessional, they had ample opportunity to share the entire situation with us earlier on so that we could have had more options available than last minute.
Rude as can be and that’s only when they feel like...
Read moreOur experience was top-notch! The house was clean, everything worked and even the internet speed was impressive :) The best part of our 5-week stay was the service; Laney went the extra mile to ensure we had everything we needed. She really cares about her clients! It was refreshing in today’s day and age to do business with such a kind person! I highly recommend her and her team!! No hesitation to book again...
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