I came here the first time a few months ago and was very happy to have a place that had some Gundam models so close to my house as there aren’t many around this side of the bay and I liked some of the older models that they had there and pricing seemed pretty fair a little high on a couple things but overall in line with most places. they had a pretty decent selection of paints and I looked forward to getting several as I expanded my journey into airbrushing & made a point to stop in every week or two to see what was new.
Unfortunately my first visit was my best visit there & each visit I saw less new models more paints completely disappearing in the full line up & pricing for models at least is extremely high when compared to other brick and mortar and online shops. twice I went in during a gaming night and was for the most part completely ignored while standing at the counter I understand that the person who’s running the shop they also want to be gaming but I think first and foremost do you want to be running the register.
after today’s visit I don’t see much point in going back in there as I don’t tabletop game & I’m not looking for community to join in & what I was looking for was a good modeling shop that had a good stock of supplies & kept them in stock & good fair pricing on models. I’m willing to pay a couple dollars extra to a brick and mortar to walk out with an item that I want but today I went and saw multiple items that sell for $21-$22 in brick & mortar stores and as low as $17 online for $50 & that type of markup is simply impossible to rectify as there is nothing that makes those models worth that. they’re not rare they’re not old they’re not unique but for some reason the pricing on them has been set so high that I doubt they will ever sell them & if someone does buy one at that price then goes home to find out that they were drastically overcharged they probably won’t return. when I first noticed the almost double pricing I wondered if perhaps somebody had dyslexia as multiple items that should sell for $24.99 were marked at $42.99 or list at $25.99 marked at $52.99 but when I saw items that normally sell for $21.99 or $22.99 at other local places and they had it marked at $49.99 I realized it’s not a common error but it’s their pricing model & while they have a few models I’d love to take home I won’t be paying more than double what...
   Read moreShort story- Store lied about not receiving certain product to get out of pre-agreed upon pre-orders that were for a lesser price, and then AGAIN broke promise to sell at a second-agreed upon price within 24-hours after being called out for lying and breaking distribution agreements. Full story- Contacted this store 3 months in advance with interest of buying an upcoming product. They said they can't do a pre-order until they know their numbers closer to release, so said to call back later but took my name and number on a list of people interested. When the release was closer I called back and talked to the owner, who agreed on a price and that they would ship to my location for said price, but wont take payment until release day. On release day, I call back, only for the store owner to lie and claim that "They were cut, and didnt actually have any to sell." (Note that this is a high-interest product that could theoretically be sold more than the pre-agreed price made with myself or others). Only after I revealed that I have had a conversation about this product with him and KNOW he has this product in did he magically 'remember' that he actually did have some product to sell, only at a higher price and would cost even more with shipping, despite having already agreed on a shipped price previously. This store is clearly shady and has no interest in player or customer support or interest, only maximizing profit, even if they have to break product-distribution rules to do so. I'll be reporting them to the product manufacturers who have made specific rules for store behaviors they don't allow for who...
   Read moreThis place has earned my admiration for a gaming store.
The owner and staff are professional, friendly and extremely knowledgable. The prices are good and the clover rewards program means you get discounts at certain points. They're also very fair on specialty deals when those pop up.
The owner goes out of his way to provide everything he can, and special orders as well despite the difficulties in stocking due to the current COVID situation. This has caused a global suplly and shipping issue, yet he remains on top of it.
For a gamer, they have the largest collection of Deep Cuts/DnD, Reaper, Star Wars Legion/Armada/X-Wing, Marvel Superheroes and Games Workshop in this area I've found. There's even a selection of used Mage Knight figures for those who remember that system!
For the anime fans, there's a selection of gundam models and sometimes other related merch available. Dice, hobbyist supplies/paint, Magic the Gathering, various other card systems, board games....its here, come and get it! Even play space for those times you want a game with friends, or make new friends at the shop.
They also have this awesome buyback program which means vintage minis sometimes come up for sale. As a GW collector who cut their teeth on 3rd edition WH40K pewter minis, this makes me very happy.
I recommend this place to any gamer or hobbyist collector.
Also, the Ryan Zacchio review further down is a smear job and full of inaccuracies. Mayhaps he would best be served by staying home, lest his tender sensibilities be inadvertently...
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