Old Town Ace — Local services in Tazewell

I was all excited to go into the new Ace Hardware store in Tazewel. Just to see a new store full of cool stuff. Well I was disappointed ☹️. I looked around for a lil while to see if I could find the stuff I was looking for. During that time no one approached me to see if I needed help soo I went looking for it. Which was not easy to do. I saw this gentleman walking past my isle so I grabbed him & unfortunately I think I got Mr. Grumpy pants. No smile,no how u doing or what can I do for you.He looked like the Unhappiest man in the world. I did manage to get a few lil things that I purchased. Well I found out that supposedly the stuff I really wanted was out of stock . The only thing is I don't think I will ever be going back.... Sorry Ace Hardware u really...

We came in looking to purchase a new weed eater and Tony Dean was able to answer all of our specific questions and point us in the right direction for the product that fit our specific needs. Mr. Dean was very knowledgeable about the products and made sure we felt comfortable about the product that we were purchasing. This was the type of customer service that you do not find at the big box stores. Thank you Mr. Dean for your assistance and for making us feel like...

If you ever have time to stop in this ace hardware, you’re going to have experience of the old Time hardware stores, but with the modern look. The gentleman that helped me find everything I needed. Musta knew this store, like the back of his hand, because all I had to do was tell him what I needed, and he took me straight to it. I was very surprised how quick he was and how quick he was able to help me find the stuff that I needed and didn’t...