El Mariachi Mexican Restaurant — Restaurant in Tazewell

CHECK YOUR RECEIPTS AND DONT PAY FOR OVERPRICED FOOD Beware of the other reviews regarding being overcharged for food. On 1/17 I ordered enchiladas supremas (all cheese) and a cheese quesadilla with rice for pick up. When my husband picked up the order they charged him $65 for the food. He was not aware of what I ordered so he paid for it and left. They are at worst flat out thieves, and at best knowingly and blatantly dishonest. The food is not worth eating most of the time but there are very limited options in the area. Cheese quesadilla was made for a child. Barely any sauce on enchiladas. Tasteless and undercooked. This was my last time with this place and I’ve had all I can take after multiple attempts at stomaching their food and ghost charges. I’ve placed complaints against them with the bbb and state of Tennessee department of...

I was very upset with the rudeness of the guy that answered the phone when I called to place my order. I get that the restaurant closes at 10, but it was 940. I thought that orders stop at 10. Isn't that how a good establishment is ran? You take orders until closing time, then you shut the doors and don't accept anymore? When he, whoever it was, answered the phone I said, ID like to place an order. I was informed they were closed, at 940. I said, I thought y'all didn't close until 10. They man laughed at and said, with a rude arrogant tone...Hahaha, we are closed now and hung up. I didn't get a sorry for the inconvenience, nothing. I got laughed at, and was hung up on. To the owner of this establishment, whoever you have working for you just cost you a loyal coustomer. I hate this because the food is awesome, but your worker tonight...

I have to agree with just about everything everybody said about this restaurant. Fast service, Great food and prices. The downfall is the staff is not very friendly, i've been in the restaurant business for over 30 years and I know that you really need to greet your customers and be friendly talk to them. Ask them how their food is, if they are happy with their service that sort of stuff! So very important when ever you are dealing with the public. I know that the owners of the restaurant have been there for a long time now and they should know I majority of their customers who go in there on a regular basis. Never see them talking to anybody more than a couple of seconds just to take an order. This is where they need improvement. Friendly service please would be...