Quite honestly, I don't even know where to begin. Scott, one of the owner's and the main point person for the event , was unprofessional and deceitful. We had booked the place for a quoted price of 4k, which was fine. This included the space, tables, linens , ice , chasers , setup etc. He had informed the 3 of us that" if you go over an hour, then that's fine. It happens " The caveat to this was that he had failed to mention that he charges $550 per additional hour. This is an important detail that should have been disclosedc in the beginning. The mere fact of paying $550 per additional hour, may have swayed us from booking this venue. Especially, when there are other event venues that will not either charge or may charge a lesser amount. However , we were able to negotiate paying 1k for the additional 2 hours of runoff. It was not the amount of money, but the the poor business model. We were literally conversing about money during the height of the event, which was merely tasteless . This is not only nevue available. We were considering various other sites , until Rain was recommended to us. To add injury to insult. Several of our guest had witnessed 2 of the servers helping themselves to the buffet , when it was not time to serve the guest. Scott's managerial skills lacked accountability , but rather was filled with , unfilled expectations nconsistencies and pointless excuse all throughout the day . His solution was toto reimburse $30 for the food that was taken. He had completely omitted the fact that servers are not to touch the patrons food without permission or prior to the guest being served. He had the audacity to verbalize to me, " oh i know where you work" This was triggered rby me stating that i I was going to leave an unfavorable review. This is clearly our right as a paying customers , who paid for a party , which resulted in a very negative experience. He did apologize and had sent the evevt planner to offer a bottle of Rose , Moet , and i forgot the 3rd option. I had politely declined but she was insistent with providing the bottle. Quite frankly, she was emarrased and mortified of the sequence of evebts throughout the night. She stated that she had sent the 2 servers home after the taking of food incident. She further stated ," this has never happened before. .." Please, do not get me wrong. I am one to never even waste my time to even write a review. However , after last night. I had to make future customers aware of the potential inconveniences that may occur while booking at Rain. Rain is a great evebt space . However, Scott has the potential to make the place even better by promoting MaryAnn , whom was phenomenal! She has great client relation capabilities and should be the point person who deals with the clients moving forward I will refrain from disclosing her thoughts of what had transpired last night and those shared by other disgruntled patrons. Scott should remain in the backend of the business. His partner should be made of these unfavorable ...
   Read moreA Night to Remember
We recently hosted our daughter's Bat Mitzvah at Rain, and it truly lived up to its name as an unforgettable venue. From start to finish, the experience was seamless, professional, and filled with thoughtful touches that made the evening special for everyone.
A huge shoutout goes to Scott, the general manager, who was incredibly helpful throughout the planning process. We met several times on-site to review table arrangements, floor layouts, and the overall flow of the night. Scott seamlessly coordinated everythingâfrom selecting the DJ and bartenders to managing securityâensuring the event ran smoothly and stayed right on schedule. His attention to detail was impressive and gave us peace of mind.
On the night of the party, Miriam, Scott's assistant, was a star with the evening staff. She went above and beyond, even assisting one of our young guests in removing a stubborn food stain from her dress. It's those little acts of kindness that really elevate an event.
Post-party, Scott was equally attentive, helping us gather all our belongings, load up the car, and double-check that nothing was left behind. The venue itself is practical too, with ample parking available just across the street, which made things easy for our guests.
We opted for a couple of upgrades that were absolute highlights: the light-up stage and the perimeter decor lighting (uplighting). These added an ambiance and were a big hitâdefinitely worth including if you're planning a similar celebration.
Overall, we had an amazing evening at Rain, and we highly recommend it for your next Bar or Bat Mitzvah. The team turned what could have been a stressful event into a joyful, stress-free memory we'll...
   Read moreThere is no better place to make a party than Rain. My daughter and Son in law just hosted my grandsons Bar Mitzvah party at Rain.Scott was amazing! He was beyond helpful in figuring out what would work in the room. My grandson had a vision and Scott brought it to life. Scott had ideas, recommendations, and vendors. Every idea and vendor was a hit. The Bar was outrageous. Smoking drinks and a signature drink for my grandson. Scott together with his head captain, Maryam, and the entire staff were efficient, polite and just totally on the ball. The event ran like clockwork .The transitions that had to be made from one piece to another were seamless! Whatever needed to be done before and during the event was tended to immediately and Scott answered every call and text immediately . Not for one minute was my daughter worried that things wouldnât go as planned. Scott took care of the bar, lighting,and screens.The space stayed immaculate throughout the evening, with Scotts staff clearing and cleaning on the spot. Always with a âno problem I am on itâ and a smile. His staff is amazing! My daughter and son in law were able to relax and enjoy the event. Scott made my grandson feel so special! There is no better place than Rain for any event. So run and call Scott to book...
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