Optum-Temple City — Local services in Temple City

I’ve been coming here for years .. receptionists and nurses have always been very friendly ... I m very happy with my Dr. Nichole Cheung she listens to my needs and is always positive... I really want to give a shout out to a very special lady Liz Powell patient Liaison... through the years she has gone above and beyond helping me navigate my health care needs I can ask her any question and if she doesn’t have the answer she will research and call me back right away .I’ve been a patient for many years and Liz Powell is definitely a reason to...

I showed them my health insurance card on the day of visit, as well as before the visit. They don't disclose whether the Doctor is in-network or out-of-network and yet let me step inside to see the doctor. Now I am facing out-of-network deductible fees that I should not have received if I knew their doctor is out-of-network before my visit. I am so regretful right now. Overall, be careful when you visit the doctor. Check with your insurance yourself...

As a long term member of this group I have seen it go downhill in quaility over a long period of time .I have seen 2 diffrent doctors at this office both of them have told me what to do and any feedback fell on deaf ears doctors need to listen to the patients not just what they want done this is happening at other offices in health care partners I perfer to go to urgent care to recieve treatment than deal...