This place have street parking, is quite busy so make sure you come ahead of time with anticipation on waiting at least 30-45 minutes for a table (sometimes more).
i heard a lot of good thing about their original location, but thought to check out their temple city location because I'm already around the area. ordered their broken rice dish, because i wasn't in the pho mood, and also - you can't go wrong with broken rice.
their dish was delicious, their eggrolls were good but not amazing where i'd order 5 or 6 for $17, which is an insane price for eggrolls by the way (no matter how amazing they taste).
their combo was a better price and you can choose eggroll as one of their side dishes (so you can try it without the heafy cost), I do think overall it was okay as Vietnamese food, but to consider them top tier, probably not.
maybe something was lost in transition when building this add on place but i felt like if i were to wait this long, i should be having the most amazing food? but their service is more like self service, very rushed and not really enough time in explaining for first timer. i don't think i would come back per say. but good try. will try their original location and hope for better experience
very loud of a place by the way - expect that if you are not a fan of overstimulation
Edit: since the owner decided to respond rudely to my honest review and does not take the overall picture but rather the superficial I think they have just lost me as a customer. It was originally an 3/5, wish they would’ve just kept the - if got nothing to say don’t say anything at all. But since we are all sharing our honest truths. I’ll be changing this review to be my honest self.
The food wasn’t that great, was already cold/lukewarm when it has gotten to our table. We were not able to get the waiters therefore felt like self service because I kept having to go to the counter. The waiters did not really explain the menu right when we had told them we never been there, because they didn’t really speak English. I neglect to add all those along with the bathroom not being cleaned as to public health standards which makes me worry for the kitchen.
Their standard parking lot is hard to get in and out and barely have any parking. Don’t recommend the parking there.
Not to mention, they don’t really have the spaces to wait and does not really have a managed wait system while waiting as they skipped us while calling names too and we had to go up and asked them. And we waited inside right next to them too.
Ventilation wasn’t really going off so the place is a bit humid and feeling like an incubation of germs too.
I’d say don’t listen to me and i wish i was lying but seems like im not the only one leaving low review. And the owner being so disrespectful just show class of how he handles his business. Is this an owner you want to support when there are so many more option...
Read moreTo the owner of Golden Deli of Temple City: You just lost a potential frequent customer! By far, this is the worst customer service we’ve ever experienced coming straight from the owner of a restaurant. An owner like you will not be in business for long!
We ordered over the phone and the girl who took our order seemed new and inexperienced and sure enough got our order wrong. We ordered egg noodles with our soup and not rice noodles. We didn’t find out about it until my husband brought the order home at which point I phoned the girl to let her know about the wrong order. I then told her that we were fine with keeping what we ordered, but if I could please just have my husband pick up the egg noodles to replace the rice noodles, and she completely agreed to it.
When my husband drove back, the owner gave him a hard time telling him to bring back the entire order, or he insisted that we pay extra for the egg noodles! My husband explained to him that we do not live close to Golden Deli and how ridiculous it was for him to request that he drive back home to get the food. We did not want to replace the entire soup order, just the noodles! Was the owner planning on taking the rice noodles and reusing them in someone else’s soup???? The owner still refused to replace the noodles even if his worker took the wrong order. I also spoke to the owner over the phone to explain to him that the girl took a wrong order and that she agreed to my husband returning for just the egg noodles. The owner was VERY rude in his reponse to me! I told him we were not returning and his was response was “Good, we don’t want you back!” UNBELIEVABLE! How does your business survive? How can you treat your customers like that? That is just so wrong!
Business owners like you will never succeed. I am in total agreement with one of the bad reviews of this restaurant dated 01/13/2014. It pointed out that, “you can only go so far with your food before people stop showing up because of poor customer service.” Owner of Golden Deli: For the horrible customer service you provided us and for the morally unacceptable person that you are, we pray you go out of...
Read moreAfter years of avoiding this spot due to a disappointing past experience, I'm thrilled to say it's completely transformed! This second location has truly stepped up its game.
What stood out: •Remarkably improved food quality and freshness •Patient, accommodating staff •Excellent overall dining experience •The egg rolls were fried nice and crispy, the pork was grilled just right, and the noodles had the right noodle:broth:topping ratio! Everything was all properly prepared, making my previous concerns about pricing and quality compared to their original location completely irrelevant. The only minor hiccup was receiving Chè Ba Màu instead of the Chè Đậu Đỏ I ordered, but it didn't detract from an otherwise fantastic meal.
If you've been hesitant based on past experiences or reviews, it's definitely time to give this place another chance - they've clearly turned...
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