Rent-A-Center — Local services in Texas Township

Urgent Attention Needed: Property Damage and Payment Adjustment

Dear Rent a Center management,

I hope this message finds you well. I wanted to follow up on our recent conversation regarding the property-related matters that arose during the setup of the loft bed at my residence.

During our call on Friday, I discussed with Chris the concerns I have regarding the significant damage caused to the property during the installation process. Specifically, I discovered multiple holes in the walls where the loft bed was assembled, totaling around thirty in count. Additionally, the two individuals who carried out the installation inadvertently damaged my mother's front door, rendering it unusable.

As a tenant, I am deeply troubled by the extent of the damage, especially considering that I am responsible for these costs. I was assured that I would receive an email regarding this matter, but unfortunately, I have not received any communication to address the property damage and its associated costs.

Given the circumstances, I kindly request your urgent attention to this issue and a prompt resolution. As a new employee, I am also in the process of adjusting my payment schedule, and I would appreciate the opportunity to discuss how these recent developments may impact my financial obligations.

I trust that we can work together to address these concerns and find a satisfactory resolution. I look forward to your earliest response to initiate the necessary steps to rectify the situation.

Thank you for your attention to this matter as I can not seem to use the online form to contact or email or when I tried...

The guys at rent a center are great I been dealing with them for years always nice and they are very helpful I remember years ago when my daughter was a kid. They came to the door at Easter time and left a Easter basket at the door I.will never forget that I was broke at the time and the only thing.I.could. afford was a dollar tree easter buddy for a dollar that year they are also great when something go wrong and need to be fix they will pick up.and place with the same thing until it fix and bring back what you rented in the first place they will always...

To bad I can't give 0 stars they say they will work with you but they don't, my husband had called them said we could not make our payment we would double up next week, well guess what they did took out money and over drafted my account, when we made a contract with them things got messed up and they couldn't do anything about that, I will never get anything from them again we had nothing but issues, at this point I don't wanna pay anything to them because of all the shit we have...