My daughter who was visiting on Tuesday 7/8 went to the store that she loves to buy gifts for friends and was verbally assaulted by Joy the cashier who was working that night. My daughter who was looking at Jewelry and turned to look for another object that she has previously purchased, and as she did that your cashier aggressively verbally attacked my daughter and accused her of stealing and my daughter jumped, turned and brought the bracelets up to the counter because this has never happened before there. Your cashier continued to aggressively attack my daughter verbally telling her of all the people who steal and then proceeded to show my daughter a photo of a woman who has stolen from them. Out of fear my daughter just wanted to purchase the gifts and get out of the store as she is shaking and crying at the counter. We have been coming here since you have opened and never had such a negative experience. We will never be returning. You don’t treat customers that way. All she had to do was tell her you can’t walk around the store with them in hand and she would have brought them to the counter and apologized, but instead she proceeded to verbally attack my daughter and was never given the...
Read moreMy grandsdaughters and I had a wonderful experience visiting Olivia's Boutique & Gifts this morning. We were very blessed to have met the owner who shared a plethora of information with my granddaughters enlightening them regarding entrepreneurship. He backed up my comments I had discussed with them earlier on our way to The Villages with his own experiences of being an entrepreneur. Very informative and enlightening. Thank you Frankie! ...
Read moreBeautiful and well lit so you can see everything. There are so many things, from trinkets and jewelry, toys, clothes and purses. Excellent prices for superior quality products. The Staff is VERY FRIENDLY and helpful. They give the best service and always with a smile. This store is located in the heart of The Villages in Fl. I travel a couple hours to go there for a great shopping experience. I give this store a 10 plus...
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