Hooper Camera & Imaging — Local services in Thousand Oaks

I had been searching high and low for a V90 rated SD card for my new camera. BestBuy, Frys, Staples, OfficeDepot, Target, Walmart, and even more obscure retailers either did not stock SD cards anywhere near that rating, or were out of stock "within 250 miles" meaning pickup would be impossible. Time was an important factor, and I needed the card sooner rather than later. I called Hooper, and my god they have the cards in stock and in a variety of flavors! I don't remember who I spoke to on the phone, but they were friendly, knowledgeable and happy to help me come to a purchasing decision. Icing on the cake? The price Hooper charges for these cards is beyond reasonable in my eyes; they could charge more and still be the best price anywhere around... even beating ONLINE prices! I am a first time customer who will be back again and again. Happy to support a long time local business like Hooper! My grandfather trusted Hooper for all his photography wants and needs, and I am so happy to finally have a camera of my own so I can take advantage of a great local spot like...

Absolutely trash and WAY over priced with photos that are not even mine. I am a disabled individual and don't get out often. I could have just gone to wall greens to develop my old film from when I was younger that I held on to. Inwanted to support a community business instead. I am not happy with my service. For only a couple of films I got back about 90 photos that are very badly printed and blurry. And no prints mind you. None. I honestly thought I'd get prints. And even though he showed me what would be given I didn't notice this part nor given heads up. I was charged 141.51$. My heart dropped as I am ssi low income individual. I hoped the photos would be good. But it's literally trash all of it. Maybe 1 or 2 photos are salvageable. Lastly I got on the cd alone of weird family photos that are not even mine. I am too embarrassed to call and ask for refund but if you would like me to delete this review please reply and respond. The solution would be to get a refund. I regret the...

TERRIBLE!!! film development, prints and enlargements. I decided to have my negative developed and scanned at another film lab, and whenever I brought them perfectly exposed images for their enlargement service they changed the density and the prints were a waste of money. The enlargements were either over exposed or underexposed and grainy. I gave them perfectly exposed JPEG files and what you give them is not what they will print. If you complain about it they will blame the exposure on you the photographer or they will make up a COCKA MAMI STORY about the quality of water all of a sudden changing in the San Fernando Valley.

RESPONSE TO OWNERS/MANAGEMENTs RESPONSE: I have already tried your COLOR image development, prints and enlargement service SEVERAL TIMES over a period of a YEAR. I highly doubt that the water at your San Fernando Lab has anything to do with the DENSITY CHANGES of your print service. IT IS CLEARLY OPERATOR ERROR. Do I have STUPID written on...