Today was our first experience at The Cliffdiver and we're so happy that it exists! First things first... the ambiance is spectacular. It's uniqueness feels like some hip spot in Portland or in LA - but it's here in Thousand Oaks! We went with our family and loved its relaxed feel. It wasn't overcrowded at all which was lovely.
The service was very good, and the food was exquisite. My family LOVED the esquites and my son's California Burrito looked out-of-this world! I forget what my wife got, but it also looked KILLER! I'm Keto, so I had the smash burger as a lettuce wrap which is kind of In-N-Out esque in a good way, and also got an order of the mussels which were excellent. They're in a cream sauce with bacon and cilantro.
If I could give make one improvement to the menu, I would make some Keto options where you get the burritos or tacos that are on the menu, but make them into bowls with the rice and beans removed - so it'd be like lettuce, meats, cheese, guacamole and sour cream. Mind you... I bet they'd absolutely do this... but I often feel awkward asking, and you're not sure how much its going to end up being with all the adjustments and added meats... so it would be awesome for that to be on there.
I was just happy they had delicous things I could eat though. We will absolutely be back here. It's literally the perfect place to take the family or friends who visit from out of town because it's not just your run-of-the-mill place... it's really fun and memorable. The music selection was pretty fire as well. Yeah, I said it...
There is a connecting bar as well that is open a bit later than the kitchen I believe. What's nice is that the two sections are separated a bit, so they feel like two different spaces. Oh! - They also have their own parking lot in the back with plenty of parking! Again... really glad we found this place and if you're having trouble thinking of a casual and relaxed place to go with an amazing vibe......
Read moreEdit 11/10/2023: Met a friend for happy hour and was hoping for the best. Nope. Got chicken fajitas and I'm positive it's thigh meat. Or the worst chicken breast I've ever had. Never got chips and salsa and again didn't get an itemized bill. Had to flag someone down for everything every time. Definitely will not be back. Same guy as last time with equally bad service overall.
Edit 7/19/2023. Gave it another chance and was still disappointed. The happy hour menu prices do not match the bill. Chips look like a bowl out of the bottom of the bag. They were all broken and in tiny pieces. Had to ask twice for new ones and it wasn't busy. There was a young lady behind the bar in the beginning who was great then some guy with a dirty t shirt and pony tail decided to be the bartender? He was on his cell phone constantly and we had to flag him down for everything. Definitely our last time.
This is for the Thousand Oaks location. Supporting this place since it opened. Was great the first couple times but the quality of food and service has gone way down. Bartenders don’t know when it’s happy hour. They don’t know how to make drinks. They don’t know the menu. To be fair, the bartenders have never been good, so not singling anyone out. Sometimes the beers are warm. It’s bizarrely inconsistent. After only a couple months.
Had the gringo tacos and the shells fell apart in the first bite. The salsa was so spicy we couldn’t eat it. The quesadilla used to be full of chicken breast chunks and cheese and now it’s a small amount of dark meat and barely enough cheese to qualify as a quesadilla. We were never offered chips and salsa. Had to ask for water multiple times. We never saw a manager there whole time we were there. And the A/C doesn’t work. Not sure if they’re trying to run business away but this seems to be the blueprint if I’ve...
Read moreAbsolutely horrific experience it was my wife's birthday we called ahead to come in for a Fun B Day lunch Amanda answered the phone was working the bar told us to come in it was going to be our first time we were toiling with the decision I really wanted it to be special for my wife we both worked in the biz for many years perhaps around 45 years of experience between us so we decided to give them a chance we were craving lobster Rolls and to just have a carefree enjoyable afternoon that we hardly get the do anymore and to make a long story short everything was terrible Amanda was one of the worst bartenders we've come across in quite sometime we felt letdown she assured us we would enjoy ourselves and was excited for the birthday heads up and from the second we arrived to the moment we left and now 3 days later very upset obviously we don't normally do something like this so everyone out there that's reading this reviews please take note and under consideration before deciding to patronize this place my heart is broken my wife's experience was terrible for her birthday if you're on the fence like we were opt for the other side lol 😆 And yes if an owner or manager is reading this I would recommend you let Amanda go she had a barfull it seems of her creepy afternoon guys that had shady undertones to say the least never felt comfortable couldn't wait to get out of there something didn't feel right and yes she was on her phone dealing with something negative and passing it on to us want to erase this from our memory and hopefully keep others from experiencing...
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