RH Thousand Oaks | The Gallery at The Promenade at Westlake — Local services in Thousand Oaks

Tamara! If you want the best design consultation, she is the one to see. She helped us place our order through the store (much better than placing online), and eased our hesitation on a lighter color couch. White or "light colored" terrified us, even after choosing a RH Performance fabric. Tamara suggested we take the sample, pour wine on it, let it sit, then dap it out. We did exactly that and she wasn't lying, it took it right out. Made us feel 110% confident in our purchase. Our experience was the best ever, especially over the RH is West Hollywood. Its worth the drive to Thousand Oaks to...

The worst chairs I have ever bought ! I purchased 4 chairs with stain resistant fabric. The stain within a month and look terrible now. I called to ask for help at how to remove the stains and they told me that was normal wear and tear! The customer service rep.was rude and never tried to resolve my problem . I was shocked because the chairs were expensive but were obviously made cheaply... not worth half the money. I would caution ordering from them if you want good customer service and...

I can't believe what a lucky break it was to have Samantha S. at RH advising me through the finishes of my fire rebuild in Malibu. She has great design sense and training, knows how to work with plans easily, and really paid attention to my personal style as well as steering me in the right direction when I needed it. She went above and beyond what I expected and made me feel super clear and confident about...