Shake Shack Westlake Village — Restaurant in Thousand Oaks

I love that YELP asks if I would recommend a business. The reason I said "no" is because there are so many other burger places that are so much better. I gave it 3 stars because we're not allowed 2.5. First, the app is easy to use. Second, the French fries are very good. I requested no salt, and they still were very flavorful. I happen to think crinkle cut fries are the best. Third, the location is clean, and the service is efficient. For those reasons, 2.5/3 stars would be sufficient. It's a burger joint, so if that burger had been good, then they would have earned 5 stars. I got a ShackBurger single (comes with cheese, tomato, lettuce and shack sauce) to which I added pickle, on a toasted potato bun ($7.99) That pickle was the star of the show. The potato bun bottom was soggy, the meat was flavorless, it had one bun size piece of outer leaf (green leaf or romaine maybe?) lettuce that had no crunch or texture. I barely noticed it was there. It looked to be roma tomatoes (judging by the shape) 2 slices that were on the smaller side. I added 2 slices of what was such a great crunchy, thick sliced kosher dill pickle. It really was a great pickle. The shack sauce was underwhelming. I ordered fries, no salt ($4.99), and they were very good. I came on the off hour apparently because the place was dead. Usually this location is very busy though when I've seen it during dinner or lunch rush. Obviously, people like it. I can only speak on what I purchased. Their menu does have several other burger choices. I encourage you to make up your own mind and give it a try. But for me, this was and one and done.... unless, of course, I come back for the fries and a side of pickles, and maybe I should try a shake since it's in their name. Haha. For me though, there are too many other burger choices in my area that really hit the bullseye much better...

Shake Shack is definitely one of the more LEGIT burger joints for Southern California!! Their burgers have an entirely unique flavor, which is pretty easily & deliciously identifiable as a burger from 'The Shack'. From my recollection, Shake Shack is fairly new establishment in CA. In fact, the only location that's local to where I live isn't even in the same county as I'm located in!! It's actually a pretty long 25-30 minute drive just to go and pickup a burger!!!! And while at the moment it's definitely worth a 25-30 minute drive, there is at least 1 other 'burger joint' that's VERY local(established in SoCal, 1948), has absolutely DELICIOUS burgers, & is considered a SoCal FAVORITE by everyone who lives here, that's going to be very hard for 'The Shack' to compete with... IN-AND-OUT BURGER!!!

Sorry, not sorry, but In-and-Out Burger is HAND'S DOWN the BEST BURGER JOINT IN SOCAL!!!!! That being said & agreed upon by 99% of all us native Southern Californian's, Shake Shack definitely offers a full(yet very small) menu with completely different, yet tasty, flavor profiles for those who are craving a burger w/ fries, but are a little bit tired of...

This was our first visit to Shake Shack, and we lived it. We're vegetarians, and we usually have a difficult time finding good fast food dining options that cater to our dietary needs.

Shake Shack has kiosks as you enter where you can order and pay, or you can order at the counter if you know what you want. They text you when your order is ready at the counter. They have a decent sized dining room, and also an outdoor patio, but no heat lamps.

We had the veggie burger and vegan burger, which are identical save for the provolone cheese. These are delicious burgers! They are truly near the top of any veggie burger we've tried, and we've had MANY. Their foundation is shredded beets, and the patties are not mushy. They are firm and flavorful. The burgers are topped with onions, tomatoes, pickles, and the bun was very good--not too moist. The crinkle fries were crispy and well seasoned.

We also tried a vanilla-chocolate frozen custard, and it was really good. Not too sweet. Their specially is there Shake, obviously. They serve beer and wine, too. I highly recommend you give the Shake...