Rent-A-Center — Local services in Tifton

My bed was supposed to be delivered today, called the store several times the supervisor finally answered and text me off her number and gave me the number for the man who was delivering it . Explained that there drivers wasn’t in today and that it was jus them two and that he jus left so he should be coming to deliver my bed . I texted him and asked him to contact me when he was on the way to my house because I had someone there waiting all day for them to deliver and tell them how I wanted the bed to be positioned and they had to leave . He texted back okay . An hour goes by and I texted the supervisor and asked what time did they stop doing deliveries? She replied did I get in contact with the driver and I told her I did he said he would contact me and never did after that . She said that he loaded a “massive” load 40 mins ago and to call and text him . I asked her to give him a call because he was not responding to my text . Now I am blocked my calls are not going through for the supervisor and the driver is not answering my calls either. Don’t know why I chose this company . And for them to be under “new management “ they are surely doing a awful job. I feel like as I should of received a call when they knew they wasn’t going to be able to bring my bed in the time they said they were or a call that I needed to reschedule instead of...

I ordered a gaming computer that stated on the website it would be delivered by December 23rd. I called my local store and was told they would call around to other stores to see if they had it available and would call me back. I ordered a new computer since my last experience with a preowned one through rent a center was a mistake. I did not receive a call back that day as I was told so I called the next day. I was told the same thing and was told I’d be given a call back. Again, they didn’t call me back. I was then told after three days that they couldn’t see where I ordered the gaming computer even though I had the agreement emailed to me. I told them to cancel that order. Today, I received a text that the computer was being delivered to me and payment keeps trying to come out of my account. This is ridiculous and poor communication. I had to chase people down to get an item. I thought they wanted...

I don't understand how this place is still even open. Horrible customer service. I have never experienced were a business allows the staff to blatantly talk rude, down grade, and hang up on customers. This is not providing great customer service or making a customer feel valued. Word of mouth goes a long way when it comes to business and the people whom you place in these key roles will make or break a business. There are no words for the manger of this location. He will run all your customers away and will hinder you from gaining new customers. Instead of applying the same comment to these reviews try looking into the complaints of your customers and follow through with a plan that will rectify the situation. Maybe these customers need to start reporting this branch to the better business beau then maybe something...