For being a Hilton it was a very interesting stay. We had a 1/4 roll on both rolls of our toilet paper in our bathroom. I was thinking oh they must of just forgot to change out the toilet rolls, no, they both had the pretty foldings on them😱 I have stayed at 50 dollar hotels and got my own roll and I have stayed at 179.00 like I paid last night for 1 night and get left over toilet paper from all the people who has stayed in the room before me LOVELY. I called and asked the gentleman at the front desk for a jet or Jacuzzi tub room and the man asked me what size bed I wanted, I told jim one king bed would be fine and he's like yes we have one its our jr. King suite come on in. After 20 hours on the road yes a huge tub to sit my big butt in was all I wanted. We get in there and I ask him for the jr. King suite like he told me on the phone. So we're talking and I tell my husband I can't wait to get in that big tub and the man tells me oh its just a regular tub, I'm like you told me you had a room available with a big tub hes like ummm oh no, we don't, I'm sorry, (REALLY) so I figured he must of miss understood me but in a sense I feel like I got fished in there. So my hubby is like we're staying which upset me but we continue on with our check in and the guy asked do you want a wake up call, we say yes 10:00 a.m he goes over somewhere and comes back and ask us once again, would you care for a wake up call, I'm like ummmmmmmmmmmmmmmm yes😱😱😱😱 10 a.m please. So this is my conclusion A.) this man was older and maybe has a touch of early dementia or B.) this man was sleep deprived or c.) this man was high, either way between the toilet paper, hair in the tub and the man at the desk I would never stop...
Read moreI really dislike I have pro's and con's for this Hilton. Hilton Garden Inn is pretty much the only place we stay anymore. I'll start with the con's. I like to finish on a high note! We were put in a first floor room (which was fine with us). The first room as you come down the hall (fine also). The room was very dark. Maybe an extra light or a brighter bulb in one light. There were VERY loud people on this floor. These people were in the rooms after us. I think taking up the rest of the hall. Obviously, friends, family or something like that who were there for an event. They had all the doors standing open. Moving between rooms talking, yelling, laughing, cussing! The cussing was the worst!! They had NO respect that anyone else was on the hall. When were entering our room a couple stopped and just stared at us. I would have preferred to change rooms. At times it didn't feel safe to me. But, that could have just been me. They all may have been the best people you ever met. My husband wasn't up to moving rooms. We had already gotten everything unloaded into the room. He was just ready to fill his stomach and rest from traveling. The pro's! The room was very clean!! A+ to housekeeping! We were able to park outside our window (which was nice). It's pet friendly! We travel with our fur baby. We are silver customers. There was a welcome message on the tv. This was the first time we've had one. So, that added a nice personal touch. Breakfast was good! And, at least the loud people were quiet...
Read moreI've been severely disappointed in all my hotel stays over the past 10 years. Don't know what has changed but regardless of city and hotel I've been disappointed. This place was nice, definitely acceptable, I have zero complaints(I'm used to being severely disappointed so they earn 5 stars. If I were basing it on experiences from 20 years ago they'd still be a good hotel, probably 4.5 stars).
I thought it was a little pricey for such a small town but everything has gone up in price and it was better priced than others in town and I did reserve only 2 hours before arriving on the way home from Disney World on a Saturday so that probably is why it was a little more than I had hoped.
The staff was kind. I wish I remembered the ladies name at the front desk, she told me she had just returned from a 6 month hiatus, but she was very friendly which you don't see much anymore when checking into a hotel.
The pillows weren't enough but I asked for more and they brought them immediately.
We were so tired from the drive, my daughter was the only one to shower and she was confused by the lack of inner shower curtain and got water on the bathroom tile and had to use the rest of our towels to wipe up the water. We told her if she sees that in the future to just pull that part inside the bathtub. So maybe adding inner shower curtains would be my only piece of advice I could think of.
I would stay here again when coming back from...
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