We brought my dad today to this location of Metro pcs and have never felt so disappointed and mislead. He is a 77 year old man with health problems and he came out to this location to try to start new service and get a new free phone, against the advice of his heart doctor due to Covid. They asked for his Id idand then informed him that his Id wasn't working so then they asked for my Id and then told me the same about mine. The lady that was trying to help us was not the problem and was doing everything she could to help but something is just very suspicious and fraudulent here! I've been with At&t for almost 20 years and so has my dad. They kept asking if we were ever Metro customers before, but neither of us has ever even been in their stores before or bought anything from them. Something very very ...
Read moreDo not purchase the LG K7 in Toccoa, Ga. Was told I would have a good signal where I live. Not true the only thing I can do with this phone while home is txt. Forget abt talking on it. So be ware the sales people will tell you anything to make a sale. You can only return it if it has less than an hour of talk time. If you are out after your purchase chances are you may talk an hour before going home. Again be ware. I would not recommend it for a child. This really sucks to have a phone you can't use...
Read moreGrace Jones helped me with my new purchase and all I can say is this woman knows her stuff. Customer service was amazing, knowledgeable, helpful and passionate about the product and the store. This woman is going places,if she isn’t the manager she deserves her own store. I give this metro store 5 stars. Thank you 🙏 “Grace Jones”for making the experience the best while also being fast with the entire process. Highly recommended for the Winder Ga....
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