Toccoa Hardware and Power Equipment — Local services in Toccoa

Multiple times I’ve been in here and treated very poorly. I had a special project I was working on and a simple part I needed. And it was just the biggest deal. Since it was custom and I didn’t have correct models numbers of machine (which is completely irrelevant for my project ) they couldn’t help me because they could pull any numbers up in there stupid little computers. Didn’t try to offer any other solution. On my last visit I believe it was the owner and a new hire who shout to the new hire who was actually trying to help me!!! The owner dude said to him, “I need you up here! We’re not gonna have what he neeeds” in a very rude tone. Unpleasant atmosphere. I’ve never liked parts people because they don’t actually know parts or anything that’s going on. Unless that computer...

These owner-helpers are somewhat helpful but are really not interested in creating new or better business. It was lot different 45 years ago when I first came to this store. They are just not too helpful and seem as though you are putting them out of their way if you ask for assistance. I won't be back here unless I am desperate for some hardware item. This store, unfortunately, is on the way out of business...

Thank you for sending out a.mail insert to welcome us to our neighborhood and give me a $10 coupon to spend & a free Tape Measure...that was so nice,nice I can make my Rock Garden with my pebble rocks and buy more and I will be back tomorrow to buy my...