Turquoise Door Boutique — Local services in Tomball

I’ve gone into this place several times over the past several years. I’m a Tomball native and always love shopping Mainstreet just due to supporting local businesses. However, each time I come into this boutique the customer service is horrendous. The owner is a very “I’m better than you” kinda person as well as the staff. Please do not believe their Facebook lives as they are the complete opposite in person. Not once have I ever been greeted when I walk in, but they definitely know I’m there. Never once am I asked if I’m finding everything okay or even given a smile at checkout. It’s almost like they don’t care unless you’re a close friend. I’ve even heard whispers among coworkers talking about customers in the store. I have NEVER received any positive customer service the handful of times I’ve been in this place over the years.

Lastly, everything is so overpriced. I can find the same thing at another boutique for half the price. While yes, it is unique and there are a ton of cute items, why spend that kind of money when you can find it somewhere else cheaper AND have friendly customer...

After reading some of the reviews I thought I should leave my own. I’ve been here twice in two weeks once to get a sweater we saw online from Queen of sparkles and a return trip to buy a sweater dress my wife looked amazing in. Both times I’ve gone in the store I’ve been greeted by an employee. Just a simple hello nothing fancy. Both times at checkout I’ve had a nice conversation about the pieces I’ve bought. I’m a very brown Mexican man and have been to this store before. I’ve never felt ignored or followed around. For me it’s good because I don’t want to be ignored but I also don’t want to be followed around. I’ve never gone dressed up to this store. Usually I’m in crocs and a T-shirt with shorts. This store carries quality products and brands that are the same price as the designers website. These brands are the ones lesser designers copy. So yes they are expensive but priced accordingly. We enjoy shopping at this boutique and will continue giving them our business. Note: For the men. This is not a store for us . Just go in there and watch your wife try on clothes. Trip date...

I will say I’ve always loved the turquoise door because their stuff is very cute and feminine. After watching all their Instagram stories during the COVID-19 pandemic, I decided to finally visit their store again. Well, I shouldn’t have. They were rude and snobby. From the moment we walked in, every other customer was greeted except for my mom and I. We spent $80 because we bought a gift for someone, however, I will not be returning. Considering we’re going through a major crisis right now, the customer service should’ve been excellent but instead they turned their noses up and didn’t ask if we needed anything. That’s funny, especially because we were the only customers in there actually buying something. Please be aware when you shop here, it won’t be pleasant. This is Spring, there’s plenty of other friendly boutiques I can shop at. After going here, I went to another shop where the service was completely different. This is not a good time to ignore or neglect your...