Westridge Jewelry Repair — Local services in Topeka

i will never buy any jewelry from here again and i do not recommend this place to anyone, they sell cheap merchandise that is fake and does not last, i had bought a cross pendant from there and it broke in a matter of months, since its called west-ridge jewelry repair i figured that would be the best place to get it fixed, their "jewelry repair" is a joke, they cut the top part of the cross completely off without asking if it was okay and punched two stones out of it to put a metal rod through, the rod holding it up is now falling out and broke again, tried to call and see if we could just get it replaced since we have had a bad experience there in the past, the manager cussed at us on the phone in a very rude and unprofessional way, not how you treat customers in my opinion, the cross is not the only thing i have had break from here either but also a set of earrings. i do not recommend this place and will never buy their cheap fake jewelry again and will never trust them to...

I've been coming here for years. I like going here instead of other places. We got our wedding rings here. Our twins and the youngest name bracelets when they were born. And there baptism necklaces. I love this place because they have a wide variety. When a Guadalupe pendant came off. They saughtered it on. And did a great job. The staff is all very kind. Melissa helped us choose which clauddagh rings to get my girls. Seeing some of these reviews upset me. Sad how spiteful people can be. Ive always had a great experience everytime i go. Ive shoppped there as long as i can remember and i wouldnt base a business on what other peoples experienced. I would want to experience it for myself. Iwould hope others would do the same.I will continue to do business here. And recommend them to friends and family to check it out. Thank you...

Horrible service, the owner called my mother and I very disrespectful names, yelled at us, threatened us to beat him with an Iron ring sizing rod, by throwing it on the counter towards us. Stating to beat him with it if we were so upset about what they did to the rings. Damaged my mothers anniversary rings, refused to repair the damaged THEY caused, continued with no return calls for weeks, refused refund of rings, took three visits to get damaged rings back and still did not repair it, and now going through managing to have actions taken to get him removed. All we wanted was a refund on the rings that were fully paid for and brought in to be sauntered together, but instead got not refund, no exchange, no help, no "I'm sorry" and damaged rings handed back to us. This place needs to...